Senior Fund Administrator Pricing, Senior Associate

London, England, United Kingdom
13 Oct 2018
16 Oct 2018
Contract type
Full time
This job is a client services role within our daily operations department. It requires technical abilities as well as client facing skills. You will be in charge of reviewing the Net Asset Value of UK registered portfolios and oversee the Fund Administration services we provide to the client as a global organisation.

Primary Responsibilities:
  • Management of NAV Pricing Service Delivery
  • Carry out oversight review of Multi Class OEIC/Investment Trust NAVs on a daily basis
  • Ensure successful delivery of daily prices by agreed deadlines
  • Ensure accurate and timely reporting of errors and breaches
  • Co-ordinate other regular periodic deliverables to the client in line with SLA (eg Yields, KPIs, Expense invoices)
  • Develop and review procedures
  • Review complex client deliverables
  • Provide technical expertise
  • Liaise with RSS fund accounting team
  • Perform and manage cash and stock accounting vs custody reconciliations
  • Support colleagues from Poland and monitor/review the quality of service they deliver to us
  • Minimise errors/breaches with the aim of having none that result in a financial loss/claim to State Street or the Client
  • Review corporate documentation on processes, procedures and controls and evaluate the continuing effectiveness of these and related systems, initiating remedial action as necessary.
  • Ensure documentation exists for any client-specific procedures.
  • Monitor errors and potential breaches; complete relevant documentation and ensure training needs are identified and relevant training is carried Liaise and assist with audit/internal queries

Leadership and Management
  • Demonstrate clear leadership potential and/or product expertise

Management of Service Delivery
  • Exhibits highly detailed understanding and execution of all Oversight tasks and functions
  • Set and maintain high standards within team
  • Ensure deadlines/deliverables are met
  • Assist with general organisation of team
  • Cover for line manager during absence, on non-staffing matters
  • Identify and implement process enhancements
  • Ensure timely and accurate completion of team checklists and QC as required
  • Work independently on highly complex issues/clients
  • Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales

Manage Relationships / Communication
  • Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
  • Regularly contribute to projects impacting the wider group
  • Build strong relationships with COE's
  • Participate in shared service/client conference calls or meetings
  • Provide feedback on Shared Services/COEs and maintain issues logs

Self-Management / Personal Development
  • Take responsibility for personal development and training.
  • Actively participate in appraisal process by completing a self-evaluation and suggesting appropriate development

Manage Relationships / Communication
  • Establish and maintain good working relationships with clients, third parties and colleagues, communicating effectively through formalised reporting and ad hoc liaison

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