Senior Pensions Administrator

Senior Pension Administrator

Edinburgh

Our Client's Administration Governance (AG) team are currently looking for a Senior Administrator to join their long-standing team.

As Senior Administrator, you will support the core administration teams, who provide a portfolio of member tracing and mortality services, data quality assessments, and various other projects relating to data reviews and the quality of data held on their administration systems for occupational pension schemes.

As Senior Administrator, you will work alongside the other members of the team to deliver the range of services that AG offers.

The team requires someone who has excellent organisation skills and ideally a good knowledge of Excel - as you will deliver high volumes of work to multiple recipients, to fixed timescales.

The successful candidate will be someone who will take ownership of their own work and development of the products, and be comfortable liaising with all stakeholders.

About our client

Our client is one of the world's leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Their client proposition is built upon their deep specialist knowledge, client advocacy, tailored advice and service excellence. Together, they place their clients first, champion independent thinking and expect to be judged on the results they deliver.

Our client has been listed on the London Stock Exchange since October 1987 and today has a market capitalisation of over £2.5bn. The business has been very successful and has grown substantially over recent years with employee numbers increasing from 5,000 to over 11,000 over the last 5 years. Today our client has offices across 41 territories.

Key responsibilities

• Tracing activities: Assign or log new requests accordingly; review and reformatting of data; collation and load of data to third parties; issuing trace results; dealing with any query resolution.
• Pensioner mortality screening activities: Schedule and request new data from admin; collation of new and revised data files and loading to third party; thorough analysis of data at all stages; issuing of monthly results; dealing with query resolution.
• Data validation activities: Receiving new requests and proactively scheduling annual Common and
• Conditional data validation exercises; agreement of scheme proforma; review, reformat and issuing results; dealing with any query resolution.
• Other services: There may be a need to work on GMP Reconciliation work, Certificate of Existence and
• Verification Exercises, Benefit Audits and any other new services tested or implemented.
• Oversee all aspects of service delivery across projects, ensuring the completion of agreed work from clients; internal colleagues are to time quality and costs.
• Assist in the management and maintenance of documentation.
• Ensure stakeholders are regularly kept up to date with the project status.
• Provide support to peers and administrators in resolving complex issues to a satisfactory conclusion, including training as and when necessary.
• Reconciliation of third party invoices.

Skills required

• Knowledge of pensions
• Strong Excel skills
• Good organisational and communication skills

Additional details

Our client offer highly attractive reward packages. They are aware of how integral their employees are to their progress, so they ensure that everyone shares in that success. Whilst this varies from company to company within the group in the UK, typical benefits can include:

• Employee share schemes
• Flexible Benefit Scheme (called Choices)
• Generous holiday entitlement
• Pension Plan
• Private healthcare scheme

Our client aims to be an equal opportunities employer and they would like to encourage applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

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