Accounts Payable Dispute Resolution Coordinator

Ingersoll Rand Ltd
India, IN
360000 - 680000
12 Aug 2018
14 Aug 2018
Job role
Accounts payable
Accounts Payable Dispute Resolution Coordinator (Freight Processor, FTC 12-18 months) - ( 1807325 ) Description At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brandsincluding Club Car , Ingersoll Rand , Thermo King , Trane , American Standard Heating & Air Conditioning and ARO - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit . Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce. Job Summary Responsible for maintaining the accuracy and integrity of the dispute resolution processes initially for freight and following on from automation in the wider AP group. The role will be responsible for daily freight invoice processing via BBA (Third party service provider), all VAT & Duty Invoice & dispute resolution. This role will also have responsibility for contributing to the successful automation of the freight process through the Freight VSA. The role will work directly with the central AP function to ensure standardized processes are in place to create maximum efficiencies within the freight and AP process in general. Responsibilities Processing of all freight invoices received through files via BBA. Processing of all Import VAT & Duty invoices. Processing dispute resolution queries related to freight activity in accordance. Maintain excellent customer service to both internal and external customers. Providing efficient and effective dispute resolution responses in accordance to agreed SLAs. Liaising both internally and externally to solve AP dispute issues. Analyse Metrics for freight and contribute towards the production of general AP metrics Create efficiencies in our AP processes in order to reduce the amount of time spent on queries Managing and resolution of invoices on hold in a timely manner to allow for payment in accordance with invoice due dates. Manage the Oracle Workflow for AP Liaise with the buyers/requestors and key stakeholders Liaising with suppliers to follow up on outstanding invoices and statements. Assist in month end close where required Completing accurate supplier account reconciliations monthly. Other ad-hoc duties at the request of the AP Leader.(for e.g. providing email or reporting back up for audit requests) Qualifications Education & Experience Essential - Some accounts payable experience a multinational company. - Strong working knowledge of Oracle/SAP system - Strong Microsoft Excel skills - Problem-solving and troubleshooting abilities - Excellent interpersonal and communication skills - Excellent time management and organisational skills - Ability to problem solve - Customer focused and appreciates the need to partner well with stakeholders - Have an appreciation for the benefits of MDI in financial operations - Be LEAN focused Desirable - IATA or part qualified Technical skills Essential The ability to routinely handle high volume of data effectively The ability to work to tight deadlines ensure their own and their teams priorities remain in check Naturally considers the implications of decisions made in AP (Up or downstream, on suppliers or on stakeholders) Desirable - Experience in Concur (T&E System) - Experience in Oracle Education Essential - Third level Hons. Degree in Finance Desirable IATA or Qualified/Part Qualified Professional Accountant (CIMA, ACCA, CPA) We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. If you share our passion for inspiring progressfor bringing about bold shifts in how people, economies and societies operatethen you belong with Ingersoll Rand. Progress begins with you. Primary Location EMEA-Ireland-Leinster Work Locations Swords Lakeview Drive 170/175 Lakeview Drive Airside Business Park SWORDS Job Finance Schedule Full-time Shift Day Job Employee Status Temporary Job Type Experienced