Trainee Enforcement Agent - Birmingham/West Midlands
Becoming an Enforcement Agent with Equita:
Full-time employed trainee roles available
On Target earnings £40,000 + with uncapped commission once certificated
Locations Birminham/West Midlands
Our enforcement services provide a comprehensive range of civil and high court collection, recovery and enforcement services. As one of the leaders in our field, Equita receives up to 25,000 new cases per week, meaning that there is plenty of opportunity for you to maximise your workload with quality cases and, in turn, significantly boost your monthly take-home.
What you will do:
As an Enforcement Agent you will travel to various addresses within your local area, executing Court orders and obtaining payment.
In some instances, you will be required to facilitate the taking control of goods to the value of the debt, carry out enquiries in to the whereabouts of potential absconders or conclude cases by collecting payment.
Once a case has been enforced, the Enforcement Agent oversees payments received, managing the use of receipts and other required documents.
Reporting will be a key element to the role, ensuring that company devices and databases are as up to date and accurate as possible and completed within the agreed timescales - in-line with client expectations
Your skills and experience will include:
- A full Enforcement Agent Certificate is essential as is Enforcement Agent related experience
- Current Full UK Driving License
Communication skills are absolutely key to the success of an Enforcement Agent, showing a natural ability negotiate where required and explain details of the outstanding debt clearly and concisely.
You will need to maintain a level-head when dealing with conflict, carrying yourself with confidence and assertion but maintaining a level of professionalism when executing warrants or dealing with members of the public.
Further to this, the ability to report accurately is crucial, displaying superb attention to detail, good numerical competency and strong writing skills.
You will also need to show strong initiative when working independently, managing workload, planning your day in advance and route-mapping where necessary.
At Equita we tailor our collection, recovery and enforcement services to the nature of our clients' needs. So, we adopt a subtly different approach in every one of the 200+ local authorities we act for - and a totally different one when we work with solicitors on High Court Enforcement cases. In the field and behind the scenes, it's our people's professional skills and personal qualities that have earned us our outstanding reputation for considerate, effective service - and this is your chance to join them.
Equita are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.
What's in it for you?
At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.
As well as a generous basic salary, we also give you 23 day's holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact Hazel Hibbitt at or on for guidance.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.