Hearing Centre Manager TWEED HEADS and GRAFTON

Hearing Centre Manager TWEED HEADS and GRAFTON

• Fantastic opportunity for an experienced people leader who enjoy driving business performance and developing strategies to enhance the client experience
• Highly autonomous position, working closely with the General Manager
• Full time position, attractive salary plus 15.4% Superannuation

Australian Hearing is the country's largest hearing services provider, with an international reputation for excellence. Our organisation helps the hearing impaired in the community to reconnect with the world around them through our large national network of hearing centres. When you change lives, it's more than just a job.

We are looking for a result driven Hearing Centre Manager to lead our diverse team of hearing specialists and administration staff in TWEED HEADS and GRAFTON. You will enjoy the challenge of maintaining and growing the business, coaching and developing staff and building long lasting relationships with the local health community.

As the Hearing Centre Manager you will:

• Manage the day to day operations of a busy hearing centre with a strong focus on quality service and profitability
• Identify and develop business and market share growth opportunities
• Have knowledge of the fundamentals of HR, finance, and marketing as they relate to the running of successful businesses
• Have outstanding time management skills in order to meet deadlines
• Have experience in performance management and to optimize employee performance and development
• Foster collaborative relationships with relevant stakeholders
• Have solid analytical skills and business acumen to understand and make commercial decisions
• Have experience in budgeting, establishing effective KPI's and ensuring these are met
• Have experience in managing team in multiple and/or remote locations
• Have tertiary business qualifications and/or experience managing a business in a similar service based industry

We welcome interest from experienced people managers who embrace quality customer service, are dedicated to continual improvement and possess the enthusiasm to grow with us through innovation and community partnering.

Australian Hearing offers great benefits such as a demonstrated focus on career planning and development, bonuses based on the performance of your centre and other generous employment conditions.

Why work for Australian Hearing?

At Australian Hearing, our essence and purpose is to be caring and to have a positive impact on people's lives. Everything we do reflects these values - out in the community and with our hearing centres across the country.

We are proud to be a White Ribbon Accredited Workplace, a member of the Diversity Council of Australia and also support Reconciliation Australia. Our staff rank us in the top quarter of employers in Australia (as per the independent employee engagement survey conducted by Aon Hewitt in 2016). A career with us is rewarding because you are helping others. In return for your hard work we offer a competitive salary and a range of great benefits.

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Visit https://www.hearing.com.au/ to discover more!