Senior Account Manager

Our Client, a leading IT company, is looking for a  Senior Account Manager  to join their team. The ideal candidate must have strong IT, Cloud and Communications experience. This is essential for this role. The Senior Account Manager will be responsible for identifying and winning new customers, while maintaining and growing revenues in existing accounts. They must support customers and achieve business value for the organisation through an unrelenting focus on successful customer outcomes. The role involves prospecting for and acquiring new clients, as well as retention and upsell within existing accounts. The Senior Account Manager must orchestrate across the business to present appropriate solutions to customers, consistently meeting targets, developing customer relationships and driving customer satisfaction.   Key Responsibilities: -   Develop and deliver a successful sales strategy to achieve sales targets Meet and exceed revenue, retention, customer satisfaction and new business targets Identify, qualify and quantify opportunities to increase business within account base Achieve renewal targets Identify, qualify and quantify potential threats to accounts and recommend and implement action plans Build strong contacts across customer base with peering across both organisations Qualify new prospects and prepare proposals, mailings and new initiatives as required Liaise with the support team and communicate monthly service reports to the client base Take ownership of customer issues and use initiative when problem solving Understand and keep up to date on the latest technology, products and technical issues affecting your accounts Ensure that pipeline is updated and required coverage levels are met Provide support to cross functional teams in developing business plans, budgets, product plans, pricing plans and marketing plans as required Develop, present and speak at internal and external customer meetings, events and trade shows Use CRM software to update activities, contacts, opportunities and proposals   Key Skills and Experience: - Minimum of five years external sales experience in the IT industry Strong IT, Cloud and Communications experience are essential. Proven track record in achieving sales targets in a B2B environment Results-based with a focus on the customer Excellent relationship management and interpersonal skills A team player with the necessary focus to achieve individual targets High degree of professionalism and strong work ethic The ability to succeed and deliver results in a fast-paced and challenging environment Excellent interpersonal and communication skills Strong influencing, negotiation and closing skills Working in a constantly changing environment Full clean driver's licence  If this role is of interest to you please apply via the link below.