Head of Client Expenses

Role The Head of is responsible for the Ireland Client Expenses function in Limerick, and reporting into the Senior Vice President, Head of Financial Reporting Ireland. The function is responsible for: Funds expense payment processing including third party, management, performance and directors fee payments to agreed SLA's All related tax returns, PAYE/PRSI/VAT, calculations and filings with the Revenue Commissioners to agreed timelines The production and review of the fund's general expenses budgets The individual, along with a team of Second Vice Presidents and Team Leaders will be responsible for ensuring that all client deliverables are met and system and process improvements are implemented effectively. The Head of Client Expenses is also responsible for ensuring that appropriate operational processes and controls are effective in the area. In addition, the Head of will represent Ireland Client Expenses in all relevant management forums in order to cover service performance, global/regional strategy, business growth and development of the function. The role requires a significant personal commitment in order to be successful. In addition to core production and oversight responsibilities, there is a specific responsibility to be able to manage a large book of strategic initiatives and client change. Experience in managing these operational activities, the regulatory environment and client/ internal stakeholders are essential. The successful candidate will form part of the overall Fund Administration Senior Management team, with input required into key strategic initiatives that covers approximately 350 partners in Ireland. Client ownership is key, with a requirement to meet with clients on an ongoing basis, to review service levels, strategic initiatives and change agendas through the year of service. Limited travel will be required. Principal Responsibilities Leadership: Ensuring that all staff related activities are completed on an ongoing basis to the highest standards, including annual leave and mandatory training. Developing and coaching the team through goal setting and development planning, regular one to ones, annual performance reviews, succession planning and hiring. Operational and oversight responsibilities: Ensuring that all client and regulatory deliveries are met to agreed service level agreements and standards (including all client and regulatory due diligence requirements). Ensuring that communication with the clients, both internal and external, offshore sites is highly effective. Governance, oversight and review of offshore centres is best in class. Ensuring that offshore and onshore teams are trained to a high standard and are kept up to date with industry and regulatory changes. Overseeing the accurate and timely production of all monthly, quarterly, semi-annual and annual deliveries/MIS/KPIs. Investigating and resolving complex client queries in a timely manner. Strategic, Regulatory and Client Change: Leading and delivering on strategic, regulatory and client requested projects are successful and delivery is seamless, into the operation. Leading and delivering the Straight through Process (STP) efficiency improvements for the function including the resultant training for the teams impacted. Identifying opportunities for efficiencies and drive new developments and enhancements forward for the function Skills / Experience Required Competencies Strong leadership, management and influencing skills with a proven management track record. Enthusiastic and positive personality. Strong planning and organisational skills. Strong written and verbal communication skills. Highly numerate with strong analytical skills. Meticulous attention to detail with an ability to work in a high volume environment. Ability to assess issues, identify solutions and problem solve on a timely basis. Ability to adapt and react positively in a changing and dynamic work environment. Ability to work in a team environment effectively to ensure critical deadlines are met. Ability to partner effectively with peers, team leads, business and overseas partners. Flexible approach towards changing work methods, deadlines and variable workloads. Required Skills Qualified Accountant with at least 10 years PQE in a finance related role with staff responsibilities. Experienced background in management and oversight of an finance operational function for a multi-national organisation is preferable. Experienced background in a compliance focussed environment. Advanced level of IT skills notably MS office (Word, Excel, PowerPoint, Visio). About Northern Trust For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater. Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion. As of March 31, 2018, Northern Trust Corporation had: $10.8 trillion in assets under custody/administration $8.1 trillion in assets under custody $1.2 trillion in assets under management $130 billion in banking assets