Senior Business Analyst
- Company Info
We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that's thanks to the talented and dedicated people who work with us. For us, 'social responsibility' is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you'll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.
- Department Info
From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.
- Job Duties
This is an opportunity to join a fast growing digital team working on innovative digital products across business areas within Legal and General group. The team includes Research, Analytics, Design, Test and Development capabilities as well as Product Ownership of key digital assets.
The role will cover the following activities and responsibilities:
Definition of the business opportunity or problem statement using customer focused techniques to understand the customer pain points
Facilitate workshops, stakeholder interviews, discovery activities to elicit requirements/user stories from stakeholders
Validate user stories using research, data and customer insight to make informed decisions on priorities and focus
Produce clear, high quality documentation using Agile methodology and toolsets
Collaborate with Ideation, Design and Product teams as well as external stakeholders to deliver customer–centric journeys across multiple products and business areas
Work closely with UX Designers to translate user stories into viable product designs and deliver wireframes and working prototypes.
Support Concept and User Testing to validate product design
Work closely with the Product Owner and scrum teams to identify and prioritise User Stories at a Business Case / EPIC level
Manage stakeholder alignment and communication at various levels across multiple business areas.
Mentoring junior Business Analysts
- Skills Required
Solid Business Analysis experience and background working within a Digital team, environment and across digital platforms.
Experience working as a BA within an Agile Scrum team and product development environment
Experience of tools commonly used in Agile environment JIRA / Confluence
Good understanding of User Experience and Customer Journey concepts
Knowledge of User Centred Design methodology and LEAN thinking are highly desirable but not essential
Strong analytical ability and problem solving skills and excellent attention to detail
Experience writing user stories in collaboration with business and product owner
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days' (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.