Personal Banker, Carrum Downs VIC

• 32 hours per week
• Comprehensive trainings offered
• Be part of the super regional bank goal

ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we're committed to attracting and retaining the best talent. We've made it our business to be an organisation where people strive, and are rewarded, for excellence.

As a Personal Banker, your role is to deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritising the complete financial needs of customers. This includes educating customers on easy ways to bank, providing a full range of professional sales expertise and advice to help customers to meet their financial needs and goals.

The successful incumbent will also have the ability to actively seek opportunities to make appropriate customer referrals to accredited specialist staff and contribute to overall branch profitability, achieving and seeking to outperform against targets.

Skills, Knowledge & Experience:

• Customer driven and sales oriented
• Proactive, shows initiative
• Role models a strong customer focus, preferably with retail and/or sales experience
• Active user and promoter of technology
• Ability to multi-task, highly adaptable to change and ambiguity
• Tier 2 Accreditation

This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths. It's a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

This role will have a roster of Mondays, Tuesdays, Thursdays, and Fridays.

Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.


For our customers, our people and our branches, for working across regions and driving innovation, ANZ recognises the importance of flexible working. Watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world https://youtu.be/MYmpkMl97zk

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