Accounts Payable Executive - French, Spanish or German Speaking - 6 or 12 month contract
- Recruiter
- GlaxoSmithKline (GSK)
- Location
- Stockley Park, Uxbridge, Middlesex
- Salary
- Competitive, based upon experience.
- Posted
- 09 Jan 2016
- Closes
- 09 Feb 2016
- Ref
- 124197
- Contact
- Dawood Ukaye
- Job role
- Accounts payable/receivable
- Sector
- Accounting - Public practice, Banking and financial services, Digital, Education and training, Energy/utilities, Global business services and outsourcing, Healthcare, Insurance, IT/Telecoms, Legal, Leisure/Travel/Tourism, Management consultancy, Manufacturing/engineering, Media/Marketing, Pharmaceutical / medical, Property and construction, Retail and FMCG, Transport/logistics
- Hours
- Full time
This advert is aimed at temp contract roles coming available between now and the next 6 months.
Basic qualifications:
• Excellent, clear communication, interaction and interpersonal skills
• Must display a customer service focused attitude and therefore possess great customer service skills
•Proven Track Record in Customer Service is the most essential requirement for this role
• Must speak German or French or Spanish or Dutch or Portuguese or Polish fluently (written and verbal)
• Ability to process queries around Travel and Expenses activities advantageous.
• Self motivated and displays initiative in solving problems
• Ability to plan and manage workload to ensure all key deadlines are met
• Actively seeks to improve processes making them more effective and efficient
• SAP experience is beneficial but not essential
• P2P experience is beneficial but not essential : Invoice reconciliation, Purchase orders, Travel & expenses
• Good Telephone manner
• Good English skills– both written and spoken
• Positive , can do attitude
• Ability to plan and manage workload and if not escalate
• Relationship management/call-centre experience
Preferred Qualifications:
To have worked in a service centre
Operational Responsibilities:
• Work closely with the outsource provider to ensure a high volume of invoices and credit notes are processed as per agreed procedure
• Manage Vendors calls & resolve queries
• Speaking to the vendors / internal customers on behalf of the outsource provider to resolve queries / give clarification
• Perform the invoice discrepancy resolution process; research contracts, purchase agreements and purchase orders;
• Liaise with the GSK market to determine specific discrepancies and payment problems and convey this to the outsource provider
• Support end-to-end process performance and improvements through Performance Management and other Lean Sigma practices
• Review accounting documents to identify unusual or overdue items and escalate to the appropriate Accounts Payable team member accordingly.
• Produce routine reports, schedules, and summaries for management as required
• Meet service level agreements and performance targets related to invoice processing & internal control.
• Support period end financial closing activities for Accounts Payable
Customer Relationship Responsibilities:
Serve as the point of contact for vendor and customer (i.e. GSK local market) queries;
Resolve any query issues according to defined policies and procedures and escalate as necessary any site customer issues related to queries to the Accounts Payable Team Leads
GlaxoSmithKline is one of the world's leading research based healthcare companies, with operations in over 100 countries and 96,500 employees worldwide. We discover, develop, manufacture and distribute a huge range of healthcare products, from lifesaving prescription medicines and vaccines to popular consumer healthcare products like Horlicks, Sensodyne, Aquafresh and Panadol . Delivering more than 1,400 brands to over 160 markets across the globe, with an annual turnover in excess of £28 billion. In 2010 alone we delivered 1.4 billion vaccine doses to 179 countries. We're dedicated to helping millions of people around the world to do more, feel better and live longer. We're revolutionising our business, and pioneering change across our entire industry, to meet changing healthcare needs in both the developed and developing world. The depth, breadth and influence of our business and the scale and scope of our bold plans for the future mean that we'll offer you the chance to answer some of the biggest questions facing everyone on the planet. Questions about future healthcare needs and questions about building a responsive, innovative, global business to meet them
In 2012, GSK took on the exciting mission of adopting a new business model , translating all service offerings into a multi-functional Business Service Centre to provide Global IT, regional Finance and HR & Procurement support services
We have a number of roles available at present in the area of finance/accounting: One of the key roles that we have available within the finance function is the Accounts Payable Executive- P2P ( Procure to Pay)
Please confirm on application your desired annual salary or pay rate and your current notice period. Please also specify which languages you are fluent in and whether you would be open to be recruited as a contractor on a daily rate for other roles which may become available.