Transfer Agency, Associate 1

Who we are looking for

Unit Registry Administrator, who will be responsible for setting up and maintaining unit holder, adviser and dealership records for our clients, in accordance with current legislation, service level agreement, validity guideline and standing operational procedures. The focus is to well look after the clients with the highest quality in terms of timeliness & accuracy within the agreed turnaround times & SSAL schedules. An excellent understanding of the client specific procedures, timely responding and escalating any issues during the day is required.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Associate 1 - Unit Registry Administrator you will

• Process transactions in accordance with the service standards, in a timely and accurate manner, i.e. applications, redemptions, switches, off-market transfers and deceased estate transactions;
• Dealer & Adviser Maintenance
• Unit holder Maintenance
• Assisting in the preparation and distribution of various management and client reporting
• Collect, record and report statistical information for clients
• Promptly respond to queries from the client, unit holder and homesite
• Perform AML/KYC (Anti Money Laundering/Know Your Customer) checks on new unit holders and transaction monitoring on all unit holders
• Ensure that all daily and monthly operational registry and reporting deliverables for all internal and external stakeholders in a timely and accurate manner

What we value

These skills will help you succeed in this role

• Good time management skills, ability to multi task, work under pressure and meet deadlines
• Excellent attention to detail
• Good sense of escalation awareness and risk awareness. Able to identify and resolve general or risk related issues, if and when they arise.
• Flexible, adaptable and motivated person who is a Team Player and enjoys dealing with people
• Flexible in various working shifts
• A desire to provide unsurpassed service by exceeding service levels
• Excellent English communication skills in both email written and verbal
• Ability to multi task, work under pressure and meet deadlines

Education & Preferred Qualifications

• Bachelor degree qualified in English, Finance, Banking, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.

Additional requirements

• A basic knowledge of fund accounting operational concepts
• A basic knowledge of AML/KYC requirements
• A basic understanding of core registry processes would be desired, but not essential
• Previous Unit Registry, finance and/or banking background is desired but not essential

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfill all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

End Date: February 1, 2025

For further information, and to apply, please visit our website via the “Apply” button below.