ITC Collection Specialist

Description

Kenvue is currently recruiting for:

ITC Collection Specialist

This position reports into ITC Senior Team Lead, supporting for Malaysia and Singapore and is based at Manila, Philippines.

Who we are?

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA^®, AVEENO^®, TYLENOL^®, LISTERINE^®, JOHNSON’S^® and BAND-AID^® —are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes

What will you do?

The ITC Senior Collection Specialist is responsible for control and monitor on collection management process to ensure that the performance will be meet with KPI, and support for regional/global project if necessary.

Key Responsibilities

• Managing the collection function and follow-up outstanding balances of customers’ accounts.
• Timely tracking, act and follow up on collections, claims, and dispute resolving process to resolution owners.
• Proactively identify, rectify and follow-up errors and resolve complex or critical process issues which go beyond AR team member’s capabilities. Supports any queries, issues or escalation raised.
• Account reconciliation, researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable.
• Follow up on unidentified and unapplied cash receipt in collaboration with the cash application team /customers as per defined procedures.
• Assist in the generation and preparation of monthly/quarterly reports in local and regional level
• Develop, build, and enhance relationships with stakeholders including and not limited to customers, commercial team, BUF, customer service team, tax, BPO Accenture team etc.
• Assist in audit and legal compliance as required both internal and external audit.
• Focus on driving stable AR management to enable to have strong cashflows.
• Has the leadership skills to take lead in the discussion of accounts handled during BS review with various stakeholders.
• Perform other work-related duties as assigned such as ad hoc requests/projects and continuous improvement activities. 

Qualifications

Required Qualifications

• Bachelor’s Degree of Accountancy or any business course
• Preferably CPA but is not required.
• Should have at least minimum of 5 years professional work experience in AR Collections in a large multinational corporation or BPO company.
• Has an experience handling international accounts.
• Excellent communication skills both oral and written with good communication skills with various stakeholders.
•  Proficient in Microsoft Office Excel, Powerpoint and ERP SAP System.
•  Should have continuous improvement mindset.
• Prioritization skill and task management
• Strong analytical skills with problem solving skills to manage with difficult situations using own judgment and sense of initiative.
• Flexible, hardworking, team-player and can work under pressure and with minimum supervision.
• Strong time management and commitment
• Has leadership skills and has critical thinking.

What’s in it for you?

• Competitive Benefit Package
•  Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups 
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For further information, and to apply, please visit our website via the “Apply” button below.