Credit Controller - International retail

A Credit Controller manages a company's accounts receivable by ensuring timely payment of invoices. They handle overdue accounts, resolve payment issues, and maintain strong client relationships.

Client Details

A leader in sustainable fashion, producing high-quality garments with eco-friendly materials and ethical practices. They combine style, comfort, and a strong commitment to environmental responsibility.

Description

• Proactively follow up on aging and overdue accounts by contacting clients directly through email and phone.
• Provide guidance and identify solutions to address outstanding issues.
• Oversee order holds and releases, analyze underlying causes, and recommend appropriate resolutions.
• Respond to client inquiries by relaying relevant information to the appropriate department(s).
• Serve as the primary point of contact for customers with questions about their outstanding balances.
• Maintain and manage client files, including submitting necessary information to credit insurance providers when required.
• Ensure accurate cash allocation for client purchases by coordinating directly with clients.
• Report directly to the Credit Controller.

Profile

• Bachelor's degree in Finance, Accounting, or equivalent professional experience in the field.
• 3-5 years of experience in a Credit Controller role.
• Fluency in English and French. German & Dutch are a plus.
• Strong organizational skills with the ability to plan, prioritize, and maintain a results-driven mindset.
• Exceptional written and verbal communication skills to effectively collaborate with clients and internal teams.
• Customer-focused with strong problem-solving abilities.
• Proficient in Microsoft Office 365 (Excel, PowerPoint, Word).
• Familiarity with ERP systems like Infor M3 and/or Odoo is an asset.

Job Offer

• Competitive Compensation Package: Enjoy a salary aligned with your skills and experience, along with additional benefits.
• Growth Opportunities: Access to training programs and clear career progression pathways to help you develop professionally.
• Dynamic Work Environment: Be part of a supportive and collaborative team within a thriving, forward-thinking company.
• Work-Life Balance: Benefit from flexible working arrangements and a company that values your well-being.
• Diverse and Inclusive Culture: Join a workplace that celebrates diversity and fosters an inclusive environment where everyone feels valued.
• Exciting Challenges: Take on meaningful responsibilities and projects that make a real impact.
• Recognition and Support: Receive guidance, mentorship, and recognition for your contributions.

This opportunity offers a blend of professional development, rewarding work, and a positive company culture tailored to your success.