Collections and Cash Application Manager EMEA

Desired Education: University Education

Language Skills: English

Collection and Cash Application Manager, EMEA, will oversee the Collection and Cash Application teams within the Finance Shared Services. This role is responsible for implementing effective collection strategies, ensuring timely recovery of outstanding debts, maintaining positive customer relationships, and accurately recording customer payments.

Collections and disputes process:

• Supervise the collections and dispute resolution processes.
• Handle escalations and manage the collection team, providing guidance, support, and coaching
• Develop and implement strategies to minimize outstanding debts.
• Coordinate overdue calls and multi-departmental communications with plants, sales managers, sales order processing teams, and local finance.
• Liaise with legal counsel and external collection agencies as necessary.
• Maintain relationships with customers to facilitate prompt payment and resolve disputes & more.

Cash Application:

• Oversee the daily cash application process, ensuring accurate posting of customer payments.
• Manage a team of cash application specialists, providing guidance, training, and support.
• Monitor and review unapplied cash, investigating and resolving discrepancies promptly.
• Prepare and analyze reports related to cash application performance, identifying trends and areas for improvement & more.

SOX, audit and policies:

• Enforce SOX compliance within the department.
• Ensure adherence to Credit policy, levels of authority, and other relevant company policies.
• Approve write-offs, payment term extensions, and other actions within the published level of authority & more.

Month End Closing & reporting:

• Ensure accurate and timely reporting related to collections and month-end closing activities, including commissions processes and reconciliations.

Team management:

• Lead the team, recognizing and fostering talent effectively.
• Support team leaders in personal development and team leadership & more.

Project management and process efficiency:

• Identify and manage process efficiency projects & drive standardization across the collections team.

• A bachelor's degree in finance, accounting, business administration, or a related field is required
• Communicative level of English
• Excellent communication and negotiation skills
• Strong leadership and team management abilities
• Previous experience in the field relevant for this role is required

• Motivating salary and annual bonuses
• Equity grant (company shares)
• Meal vouchers
• Flexipass vouchers 700 CZK or Multisport Card for free
• 5 weeks of holiday, sick days, volunteering day
• Celebrate your birthday (day off)
• Flexible working hours
• Up to 50% of Home Office
• Contribution to language/professional courses 6000 CZK
• Contribution to pension and life insurance
• Mobile service employee program
• Pleasant and modern working environment close to the city center
• Refreshment at the workplace for free
• Employee assistance program