Global Claims Specialist

As a Specialist in International Insurance, you will ensure smooth customer and broker interactions, oversee key performance metrics (e.g., policy issuance and premium collection), maintain data accuracy, and uphold policy consistency for global clients. You will also address complex queries, support relationships with insurance partners, and adhere to operational protocols.

Client Details

A MNC, Insurance Company

Description

• Facilitate a smooth and efficient experience for customers and brokers utilizing our services.
• Monitor key performance metrics, such as the timeliness of local policy issuance and reinsurance premium collection.
• Ensure data accuracy and integrity in administrative systems.
• Guarantee the alignment of local insurance policies with global standards and commitments.
• Perform all tasks in adherence to established operating protocols.
• Provide assistance to customers, colleagues, and insurance partners with unique queries and special arrangements.
• Strengthen and nurture relationships with insurance partners.

Profile

• Passion for insurance, communication, and global trade.
• Background in international insurance, fronting business, underwriting, reinsurance, or claims (preferred).
• Knowledge of non-life products (e.g., Property, Liability, Motor, Financial lines).
• Strong customer focus, accuracy, and responsibility.
• Proficiency in Mandarin is a MUST HAVE as one would need to support the China region.

Job Offer

• Extensive Rewards & Benefits
• Global exposure
• Clear Career Progression

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Laxmin Ganapathy on +603 2302 4122.
Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.