Senior Credit & Collections Analyst (German Speaking)

We currently have a vacancy for a German Speaking OTC Analyst and this role will involve the following:

POSITION SUMMARY:

The Credit & Collections Analyst is accountable to perform/review the day-to-day shared service credit operations for the region including but not limited to:

• review of credit extended to customers within the normal credit review process,
• advise and propose the appropriate customer credit limit,
• determine if any risk mitigation instrument is required and propose the most appropriate option,
• preparation and review of credit requests over threshold values,
• development and monitoring of monthly credit reporting and
• determination and review of customers placed on credit hold.

MINIMUM REQUIREMENTS

• Bachelor’s in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience.
• 2+ years of international credit experience inclusive of all aspects of credit management and/or cash collections,
• Fluent in English as well as German
• Knowledge and understanding of overall OTC (Order To Cash) processes,
• Experience in analysing data,
• Experience working with Emerging Markets preferred,
• Experience working with financial instruments, i.e. credit insurance, LC’s, guarantees, etc,
• Experience in reading and analysing customer financial statements,
• Prior recent experience working in a captive SSC environment preferred,
• Experience with 3rd party outsource providers preferred,
• Strong ability to interact with internal and external parties at Senior Management levels,
• Attentive to detail with a propensity for continuous improvement and standardisation,
• SAP ERP experience is a plus,
• Advanced Excel skills.

MAIN RESPONSIBILITIES INCLUDE:

• Perform day to day shared services credit, cash collections and cash application functions within the defined process standards working across captive and outsourced teams,
• Analyse and review credit assessment and terms provided to existing and new customers,
• Credit management and risk mitigation leveraging financial instruments, i.e. credit insurance, letters of credit, bank guarantee, etc,
• Manage the Bad Debt Reserve calculation process and seek for improvements,
• Perform collection reviews with the regions as well as the required follow-ups,
• Drive cash collections for the portfolio under management,
• Analyse and Review the cash collections performance,
• Meet the agreed performance measures, KPIs, and goal setting processes,
• Prepare and review monthly performance reports,
• Oversee the cash application activities performed by the 3rd party provider,
• Ensure that the customer payments are adequately allocated,
• Assist management in performing, facilitating, and reviewing day to day credit and cash collections activity within the shared services centre and the 3rd party provider,
• Have a high level of understanding of the commercial operations, build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, Regional and Divisional Finance Directors,
• Standardise the credit and collections processes and services to the regional shared service organization,
• Provide support in the maintenance, review and update of the global standard credit and collections processes, to meet the needs of the shared services stakeholders,
• Create, review and maintain Standard Operating Procedures (SOPs),
• Evaluate best practices with global peers and develop improvement suggestions,
• Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region,
• Ensure integrity of internal controls, in partnership with the compliance team,
• Support internal and external audit queries,
• Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required.

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For further information, and to apply, please visit our website via the “Apply” button below.