SSC/GBS Transition Manager

Our Client, a renowned international consulting company operating in Poland, is now looking for a professional experienced in leading Transition Projects. This person will support external clients in their Migration/Transition plans.

Informacje o kliencie

Our Client is an international consulting company, with offices in Poland. They provide professional support to external clients and are famous for their quality and excellence.

Opis stanowiska

• Develop and execute transition plans in cooperation with internal and external teams.
• Coordinate timelines and resources.
• Proactively address challenges to ensure smooth transitions.
• Act as the main customer contact during transitions, managing expectations and updates.
• Address customer concerns promptly and professionally.
• Identify and mitigate risks, ensuring minimal operational disruption.
• Maintain detailed transition documentation and regular progress reports.
• Conduct post-transition reviews for feedback and improvement.
• Collaborate with cross-functional teams for cohesive transitions.
• Implement quality assurance measures and conduct effectiveness audits.

Profil kandydata

• University degree in Business, Project Management, or a related field
• Proven experience as a Transition Manager or in a similar role, preferably in a customer-facing environment
• Strong project management skills with a focus on planning, execution, and problem-solving
• Excellent communication and interpersonal skills
• Ability to build and maintain positive relationships with customers and internal teams
• Familiarity with change management principles and methodologies
• Detail-oriented with a commitment to quality and customer satisfaction

Oferujemy

Our Client offers a flexible working model, based mostly upon remote work with occasional visits at the office.

Moreover, they offer an attractive benefits package.