State Street

Transfer Agency, Senior Associate

Recruiter
State Street
Location
Dublin 2, Ireland
Salary
Not disclosed
Posted
11 Nov 2024
Closes
15 Nov 2024
Ref
R-760588
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

Principal Accountabilities

  • Day to day supervision of the Transfer Agency daily, weekly and monthly deliverables
  • Responsible for monitoring and tracking team activity against all shared mailboxes and assisting the team with queries.
  • Identify key priorities within the team on a daily basis and assign appropriately to ensure delivery of all tasks.
  • Actively manage day to day relationship with the clients, escalating issues to their Manager when required.
  • Closely liaising with the AML team reviewing and monitoring anti money laundering documentation in line with policies and procedures.
  • Ensure all incoming and outgoing investor cash monies are reconciled and verified against the investor documents for source of funds.
  • Participate on weekly client calls and provide updates on key focus areas (Upcoming activity planning, Investor cash related updates and projects)
  • Understand the nuances of Private Markets and the reporting required – Investor Closes, Distributions and Capital Calls.
  • Day to day performance management of the team, one to one meetings and annual performance cycle ensuring development and review of staff against goals.
  • Act as a point of escalation for the team for technical and client queries providing an efficient and swift service to Investors.
  • Foster and act as a role model to build risk awareness within the team.
  • Proactively seek greater productivities in the team through process improvements & automation where applicable.
  • Have knowledge of all systems required to lead a Private Markets Transfer Agency team (ISS, Investran, Investor Portal, MYSS and AIS My View).
  • Participate in department wide training efforts – draft and deliver training course and facilitate ‘on the job’ training.

Context of the role

  • The Senior Associate will take on a review function – trade, cash, EOD, reporting checklists and online e-checklists.
  • The Senior Associate has full accountability for the reviews it completes on work done by the A1’s & A2’s.

Relationships

  • Subordinates – Engage in one to one meetings with direct reports, coaching team members, point of escalation
  • Superiors – provide direct support for managers and regular status updates to managers.
  • External – Build client and investor relationship ensuring client deliverables are met.

Knowledge and Experience

  • Third level qualification and/or 2 years level experience in financial services industry
  • Client Service experience preferred
  • Private Markets knowledge preferred.
  • Experience in working to tight deadlines, with an ability to multi task and to work calmly under pressure.

Why you should join us

  • Generous holiday entitlements, including additional Birthday Day Off and Paid Volunteer Days
  • Supportive and encouraged hybrid work-life balance
  • Expansive inclusion, diversity and equity programme
  • Private medical insurance, health screenings, flu vaccinations and eye testing
  • Employee wellbeing and mental health support programme
  • Parental and caretaker support
  • Attractive pension plan
  • Life assurance and long-term disability support
  • Multiple local community volunteering opportunities
  • Profit sharing scheme

End Date: November 15, 2024

For further information, and to apply, please visit our website via the “Apply” button below.

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