Performance Management and Reporting Expert

• Join a high reputable multinational company - Global Business Services
• compliance - performance - SAP - reporting

Client Details

Our client is a Multinational Company, with Global Business Service in Portugal.

Description

The person will be the referent regarding performance indicators for the Credit Management Service Line and will ensure the compliance of the services delivered.

The person will be responsible to drive the performance indicators, ensure their global consistency and to monitor progress versus the ambition, provide alerts in case of risk of missing the target.

In order to reinforce compliance, the person will be responsible to monitor and drive initiatives and follow up the required actions plan with key stakeholders.

Key Responsibilities:

Performance Management & ReportingParticipate in the annual target settings in terms of KPI/OPI in line with the ambition for standardization, automation and complianceMaster the KPI/OPI definitions and define the specification for IT requirement regarding indicators (BW adjustment, QS improvement)Organize and manage a monthly/quarterly performance review for the Service Line to check performance, issues and corrective plansMonitor KPIs evolution and progress and to provide alerts in case of deviationPropose action and ensure a global follow up for performance improvement plansBuild and contribute to standard report to reinforce performance and complianceInform the internal customers, included Buyers, regularly about the performance of the services deliveredDevelop and maintain effective working relationship with all relevant internal and external Stakeholders
ComplianceMonitor and control Finance Compliance results based on standard reports, dashboard, reliable controls and alerts to drive compliance quality improvement Implement improvement compliance performance initiatives when required linked to finance strategy and driving value generationPropose and promote procedure improvements to Service unit managersOrganize and manage meetings with the referent stakeholders to follow the compliance regarding Policies, service usage and performancesMonitor Internal control results

Profile

Education and Experience

• Degree in Accounting, Business Management or Finance
• Minimum 3 years' experience in credit, cash collection or finance domains
• SAP BW reporting experience
• BMC Helix reporting experience will be a plus

Must-have skills

• SAP experience
• Analytical skills and familiar with database and data crunching
• Proactive with a high level of initiative and autonomy in the day-to-day organization
• Customer-orientated with good level of problem-solving skills
• Ability to interact with all levels in the organization
• Service driven mindset and ability to be agile

Must-have language skills

Fluent in English (both written & spoken)

Job Offer

We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.

• Hybrid Working Model
• A good opportunity for your professional growth