Accounts Receivable Team Lead

Major Responsibilities and Accountabilities:

• Assists with the full the range of credit duties, including collections, returns and the legal portfolio
• Assists with the Credit Application process in line with the approved policies in place
• Assists with the management of the Goods Returned System
• Assists with the cyclical and individual credit risk analyses for presentation to Senior Management
• Provides support on all delinquent customers and dishonoured cheques in line with the approved Credit and Litigation policy
• Provides support on the Litigation and Fraud cases through the relevant interactions and provision of updates to senior management.
• Establishes and maintains effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills
• Approves customers’ orders in line with the approved credit and litigation policy
• Follows up to ensure that requests for credit notes are processed, approved and forwarded to customers
• Liaises with salespersons and ensures that they have all the relevant documentation and support required to effectively liaise with Customers regarding payments on account
• Contacts customers, collectors and sales representatives to follow up on outstanding collections and payments
• Assists the Credit and Collections Manager in the preparation of weekly/monthly reports as required
• Assists in the preparation of monthly credit meeting reports and the maintenance of trackers and minutes resulting from such
• Executes the dishonoured cheques policy as documented in the approved credit and litigation policy, including preparation of weekly reports and reconciliations as required
• Reconciliation of various accounts including sub-ledgers to the General ledger
• Executes the in depth clean-up of Customer accounts on VAI
• Administers to queries from sales staff, customers and the warehouse, ensuring adequate research and solutions are administered on a timely basis, by making adjustments to accounts as needed including contra adjustments, journals and write offs.
• Arranges for the collection of customers’ payments and advises the Collectors accordingly
• Ensure there are no Cash /COD or PDC invoices outstanding by daily follow up on these items
• Advises van sales staff on terms of invoices on a daily basis
• Conducts monthly visits to customers as required

Knowledge and Experience:

• Post-secondary Accounting qualifications: Completion of Level II ACCA / CIMA or equivalent
• A minimum of four (4) years’ experience in a similar role
• Knowledge of an Accounting software package
• Strong proficiency in Microsoft Office applications

Key Competencies:

• Excellent numerical and analytical skills
• Excellent attention to detail
• Strong organisation and administrative skills
• Strong verbal and written communication skills
• Must be flexible, honest and reliable