Northern Trust

Business Analyst, Custody Client Servicing

Limerick, Ireland
18 Jun 2024
18 Jul 2024
Contract type
Full time
Experience level
Qualified accountant
About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Role:

Based in Limerick, the successful candidate will be responsible for providing support to the Client Service team by developing insights to enable decision making with a view to developing client relationships both internally & externally. The role entails supporting clients and team members in the products and services that we manage to ensure that we provide a superior level of service to our ever increasing client base. The successful candidate will have responsibility for identifying and implementing business opportunities and prioritising efforts with the aim of exceeding our client expectations for all custody queries.

This is an excellent opportunity to join a dynamic team who are committed to providing excellent client service to our network of clients.

The key responsibilities of the role include:

  • Develop operating models to integrate and consolidate data into analytic tools.
  • Develop and maintain project plans, tracking deliverables.
  • Identify internal process opportunities utilising data mining and LEAN principles to improve efficiency within the company.
  • Deliver enhancements on big data analytics projects in line with department strategy.
  • Using specialist skills, partner with Northern Trust teams and stakeholders to identify additional opportunities for improvement.
  • Provide independent and unbiased critical analysis ensuring projects are delivered on time and on budget.
  • Employ Microsoft Power tools and techniques when working on project initiatives.
  • Interact and liaise with NT technology teams to resolve functional & technical queries
  • Provide various management reports and Operational MIS on strategic initiatives.
  • Communicates effectively with the Business, Management, Clients and Vendors around process change, technical upgrades and enhanced functionality. 
  • Writes proposals for system changes/enhancements.  Implement new efficiencies to improve accuracy and timeliness and reduce costs, risk and errors.
  • Re-engineers processes to ensure that both business and client needs are met and efficient processes are in place. In particular the offshore process and the workflow solutions
  • Promote the highest standards of integrity, accountability & client service.
  • Analyse operational procedures and processes, working with closely with functional teams across Northern Trust. 


The successful candidate will benefit from having:

  • Self-starter with advanced analytical and problem solving skills
  • Proven experience as a Business Analyst in a financial institution is an advantage
  • Strong desktop, IT and systems skills
  • Ability to liaise and translate between technical and non-technical departments.
  • Excellent interpersonal, communication and presentation skills
  • Ability to work under pressure and to prioritise tasks
  • Strong organizational and time management skills
  • Advanced Excel and PowerPoint, experience in building macros a requirement.
  • Proficient in use of Microsoft power tools, including Power BI
  • Good analytical and report-writing skills
  • Ability to communicate with partners and clients at all levels.
  • Strong team player with a positive ‘can do’ attitude
  • Proven ability to improve service delivery, increase efficiency, effectiveness and overall productivity.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.

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