Clinical Audit & Effectiveness Facilitator

East and North Hertfordshire NHS Trust
Stevenage, Hertfordshire, United Kingdom, United Kingdom
£27,055 - £32,934 per annum
07 Jun 2024
21 Jun 2024
Job role
Here at East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Job overview

We are recruiting for a Clinical Audit & Effectiveness Facilitator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are seeking either a graduate or person of graduate calibre to be a Clinical Audit & Effectiveness Facilitator.

The Clinical Audit & Effectiveness (CAE) Team is a small, dynamic team, that supports 33 specialties across all 4 sites of the Trust. We are hardworking, detailed oriented and a friendly team that supports Clinicians, Managers, Nurses, Therapists, and trainees in all aspects relating to Clinical Audit, Effectiveness and Quality Improvement.

Clinical Audit & Effectiveness Facilitators support the Clinical Audit & Effectiveness Manager (CAEM) and the Deputy Clinical Audit & Effectiveness Manager (DCAEM), to deliver the Trust's robust Clinical Audit & Effectiveness (CAE) Programme.

Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

The Clinical Audit & Effectiveness Facilitator will act as the main contact point between the CAE Team and the designated clinical specialties. Working with clinical specialties to support/assist with clinical audit, quality improvement and NICE guidance gap analysis action plans.

The successful candidate will timely collect, update, extract data/information from MS Office programmes (Word, PowerPoint, Excel) to produce reports for dissemination, driving service improvement through the monitoring and provision of progress updates to the Divisions and the Trust.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,500 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role

Person specification


Essential criteria
  • Degree or equivalent qualification and/or significant relevant experience in a clinical governance/audit or leading administration role
Desirable criteria
  • Attendance on a clinical audit/quality improvement and or Effectiveness course
Previous Experience

Essential criteria
  • Computer data entry
  • Working with departmental systems
  • Use of the Internet
  • Working to deadlines
  • Report writing
  • Production of high-quality work
  • Ability to work as part of a team
  • Delivering training
Desirable criteria
  • NHS experience
  • Clinical audit and or effectiveness experience
  • Project work
  • Preparing and delivering presentations

Essential criteria
  • MS Access, Excel, Outlook, PowerPoint and Word to intermediate level
  • Interpersonal skills
  • Organisational skills
  • Ability to work unsupervised on own initiative
  • Organising and prioritising own workload
  • Ability to produce accurate and timely work
  • Liaising with staff at all levels
  • Problem solving
  • Conflict resolution
  • Good communication skills
Desirable criteria
  • Understanding of clinical audit and clinical effectiveness principles
  • Critical appraisal
  • Data analysis
  • QI methodology

Essential criteria
  • Preparing and delivering presentations
  • Clinical Audit, Clinical Effectiveness, Quality Improvement and Research methodologies and processes
  • Data analysis and intelligence
  • Descriptive statistics
  • Medical terminology
  • Systems and process development
  • NICE Guidance
  • HQIP Audit programme
Desirable criteria
  • Knowledge of other aspects of 'Clinical Governance' e.g. Risk Management
  • Intermediate level statistics
  • Current developments/priorities for the NHS

Essential criteria
  • Accuracy and attention to detail
  • Flexible approach to tasks
  • Innovative
  • Discretion
  • Confidentiality
Desirable criteria
  • Ability to travel between sites when required
Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.

Prince's Trust Support

If you're aged between 16 and 30 years-old, you can get FREE employability support from The Prince's Trust. The Prince's Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H& for support.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments

Employer certification / accreditation badges

Documents to download
  • Clinical Audit & Effectiveness Facilitator (CAEF)-Applicant Pack (PDF, 792.3KB)
  • Must Read Guidance Notes - Application Forms (PDF, 54.4KB)
  • Guidance Notes for Applicants - How your data is used and stored (PDF, 105.5KB)
  • Policy Statement - Recruitment of Ex-Offenders (PDF, 168.1KB)
  • Guidance on secondments for internal applicants (PDF, 184.6KB)

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