Amazon UK

Global Head of Financial Services Governance, Risk Management and Assurance, Risk and Compliance Sol

Amazon UK
London, Greater London, United Kingdom, United Kingdom
Competitive salary
25 May 2024
06 Jun 2024
Approved employers
Approved employer
Experience level
Amazon's Risk and Compliance Solutions (RCS) team is seeking an experienced Global Head of Governance, Risk and Assurance (GRA) to lead a global team supporting financial services Compliance Officers and business teams across 12 jurisdictions. The successful candidate will have a proven track record of building and leading globally-dispersed teams, influencing senior stakeholders in risk-reward decision-making and trade-offs, and operating in a highly regulated environment.

The RCS team is Amazon's second-line of defence team supporting various financial services licenses required to operate world-wide. The Global Head of GRA will report into the Global Director of Compliance. They will be responsible for a 58 FTE function that provides Governance, Risk Management, and Assurance testing services in the payments, insurance, and lending financial services sectors. Risk disciplines covered by this function range from framework building/standards setting to regulatory and compliance risk, operational and IT/business continuity risk, and prudential (liquidity/capital) risk types.

The successful candidate will have demonstrable experience of dealing directly with regulatory bodies representing the governance, risk and assurance disciplines. They will also be seen as an influencer in their sector for the above disciplines.

Key job responsibilities

• Design and implement globally-consistent approaches/frameworks in the governance, risk management, and assurance disciplines, adjusting these to local regulatory obligations in both mature and emerging markets.

• Identify patterns posing an unacceptable risk profile for Amazon's regulated financial services products, working collaboratively with local Compliance Officers, Legal and Business stakeholders to agree and monitor remediation plans back within appetite.

• Successfully influence senior leaders on risk/reward trade-offs for prioritisation decisions and multi-year transformation projects through simple, data-driven risk advisory.

• Where there is ambiguity, align teams (technology, legal, business, and other second-line of defence teams) to unblock initiatives and provide strategic risk management advice to successfully influence roadmaps.

• Support effective decision-making at formal and informal governance bodies, ensuring entities meet local regulatory expectations and globally-accepted best practices.

• Lead the creation and deployment of rolling three-year assurance testing plan covering all supported business lines. Facilitate and lead the delivery of findings/issues to senior committees, reporting progress of mitigation actions.

• Identify, design and deploy proactive efficiency initiatives to reduce the cost of GRA services and modernise existing processes through technology.

• Lead, build and coach a globally-dispersed team, through supportive and clear expectation-setting, to ensure the team are seen as value-add to business stakeholders. Confidence and pro-activeness in managing underperformance.

We are open to hiring candidates to work out of one of the following locations:

London, GBR


• Director/VP level 2LoD experience in financial services risk management, assurance, and/or governance within an international organization.

• Direct experience of dealing with financial services regulators.

• Exceptional analytical skills and comfort using data to make clear and unambiguous recommendations to senior leaders.

• Direct experience in managing relationships with senior leaders within an organization. Ability to work within a matrix environment, cross functionally, and cross jurisdictional borders.

• Exceptional written and verbal communication skills (English, other languages a bonus), demonstrating ability to translate complex issues for consumption by technical and non-technical audiences at all levels.

• Working knowledge of Payments, Anti-Money Laundering, Insurance, and/or Lending.

• Working knowledge of risk types including: operational risk, operational resiliency, model risk management (data analysis/data modelling), regulatory compliance, Financial Crime, financial risk (Capital and liquidity), technology risk, corporate governance and monitoring activities.

• Extensive experience of people management, including building high performing cross-border teams and dealing with complex cases of underperformance.


• Degree in Risk Management/Economics/law and/or certified in risk management, information systems control, auditing or financial crime, IRM, CRISC, CISA, CAMS etc.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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