TMF Group

Senior Compliance Manager

TMF Group
St Helier, Jersey
Competitive salary plus great benefits
08 May 2024
07 Jun 2024
Approved employers
Approved employer
Contract type
Full time
Experience level

Job purpose:

To provide support to the TCB/Funds compliance function of the Jersey business. Assist the Head of Compliance with developing, delivering, maintaining, and continually improving a robust compliance framework, whilst leading and influencing the development of a compliance culture within TMF.

The primary focus of the role will be:

Compliance Framework Design and Implementation

  • Ensuring that the Compliance Policies and Procedures are maintained on an ongoing basis in accordance with relevant laws, regulations, and guidance.
  • On-going maintenance of mapping document, listing all relevant Compliance laws and regulation, JFSC Codes of Practice and other relevant JFSC policies to confirm that all requirements are catered for in policies, procedures, training material, internal guidance, etc.

Compliance Advisory

  • Ensuring that a consistent, proportionate, and risk-based approach is applied to all compliance matters.
  • Assist the Head of Compliance with providing compliance advice and support across the TCB/ fund services business to ensure the resolution of compliance issues.
  • Compliance Controls
  • Responsible for reviewing all existing compliance policies to ensure that they continually meet regulatory and best practice requirements.
  • Ensure proper action plans are made and implemented to address upcoming changes in regulation and best practice.

Compliance Monitoring

  • To work in liaison with the compliance monitoring team to ensure that findings are reviewed, and impact considered to determine if changes may be required to policies, procedures, controls, training, etc.
  • Compliance Culture and Training
  • On-going review of effectiveness of training to determine areas where additional training may be required.
  • Preparation and delivery of training materials as relevant.
  • Day to day responsibility for the ongoing training and management of any junior members of the team.

Compliance Reporting

  • Maintain key registers.
  • Assist with the preparation of management information for board / committee reporting.
  • Develop, maintain, and monitor appropriate and proportionate compliance reporting standards to enable the business to achieving objectives and strategy.
  • Ensure that compliance controls are well documented for internal and external purposes.
  • Prepare data and statistics required by the JFSC, and internal/external auditors.
  • Deputise for the Head of Compliance during any periods of absence to include all day-to-day responsibilities as may be required.
  • Have an understanding of and adhere with all applicable TMF Group and local policies and procedures.
  • Have a good understanding and knowledge of the Jersey regulatory and AML framework.


  • Minimum of 5 years’ experience in an TCB/ FSB business environment is preferred but is not essential as training will be provided:
  • Professional compliance qualifications:
  • Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook) and other software packages as appropriate; and
  • Fluent in both written and spoken English.

Operation Excellence:

  • Executes business strategy in line with guidance set out by senior management, ensuring sustainable and, where appropriate, profitable results
  • Would be seen within immediate team as a Technical Expert in their specialist area and is fully knowledgeable on day-to-day activities.
  • Will have basic operational risk management awareness and actively promotes a culture of risk awareness across immediate team.
  • Drives improvements to business area delivery by innovating new ways of working across business area delivery whilst ensuring that appropriate controls are in place.
  • Be able to demonstrate accountability for own responsibilities.
  • Will be expected to make tactical decisions, impacting the immediate team, based on factual information.

Commercial Awareness:

  • Is financially mindful of personal impact on a large part of the organisation.
  • Can articulate and demonstrate the impact (financial, etc.) of their role and activities on the immediate business area.
  • Will have an in-depth working knowledge of TMF’s customers and competitors within immediate area.
  • Implement alternative ways of working to identify more efficient outcomes, balancing cost, and quality.
  • Understands and applies control and risk and governance frameworks consistently.
  • Will be able to use financial management techniques as part of a role.

Leadership and Resource Management:

  • Proactively manages team performance through robust objective setting, delivering constructive feedback and confidently managing under-performance.
  • Will delegate work through direct reports as appropriate and will empower people to take accountability and achieve results.
  • Ensures that quality development plans are in place for direct team and are managed appropriately.
  • Managing up and down the organisation is a regular feature of role.
  • Manages the allocation of resources in relation to business needs.
  • Daily management of team including (but not limited to) the cascade of relevant information and operationalizing the strategic agenda.

Interpersonal Skills:

  • Has self–awareness and understands the impact they may have on others.
  • Through sound communication skills, is able to influence ‘Management’ and ‘Executive’ level colleagues, both internally and externally
  • Can tactfully deal with situations should they arise in the immediate team.
  • Engages and builds credibility with internally influential individuals.

Client Excellence:

  • Identifies opportunities to broaden our offering to the client.
  • Ensure team members understand how their work aligns to client and business goals.
  • Encourage others to openly express and debate issues.
  • Develops and implements clear action plans for problem resolution and monitoring.
  • Champions client service improvement initiatives.


  • Acts with the highest level of integrity at all times.
  • Act in the best interests of TMF (taking into account the interests of TMF customers, where appropriate).
  • Act in a professional manner and produce accurate and timely work product.
  • Will be clear, open, and transparent in your communications with TMF colleagues and customers.
  • Promptly report any issues (or possible issues) you identify to your manager (or an appropriate member of the senior management team) for consideration and resolution.
  • Never make any statement that is misleading, false, or deceptive.

Applications close: 06 Jun 2024 GMT Daylight Time

For further information, and to apply, please visit our website via the “Apply” button below.

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