Shell Business Operations

Credit Debt Collection Associate with Spanish

Krakow (City), Lesser Poland/Hybrid
Not disclosed
17 Apr 2024
23 Apr 2024
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

We are looking for an entry level Associate Credit Debt Collection with Spanish language. You will be responsible for performing debt collection activities and creating good working relationships with the local Credit Team and the other business partners. You will have an opportunity to use Spanish language on a daily basis while communicating with customers and stakeholders.

Your main accountabilities would be:

  • Debt collection activities for Shell operating units to ensure that customers’ debts are collected in line with contractual terms
  • Performing cash allocation and investigation of payment discrepancies
  • Initiating disputes and regular monitoring of their resolution
  • Managing blocked orders
  • Performing required analysis, reports and controls
  • Ensuring performance metrics are met
  • Effective collaboration with team members, business partners and stakeholders


  • Very good knowledge of Spanish language (C1)
  • Very good knowledge of English (B2/C1)
  • Degree in Economics, Accounting or any related Finance/Business course preferred
  • 1 year of relevant work experience would be an asset
  • Previous experience with SAP would be an asset
  • Excellent communication skills
  • Proactive approach and demonstrating full ownership of assigned tasks
  • Good knowledge of Excel
  • Working hours: from 14:30 to 23:00

What we offer:

  • hybrid set-up
  • Complex medical care and individual life insurance
  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Improved accessibility of office and sanitary facilities
  • Attractive benefits package

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply!

For further information, and to apply, please visit our website via the “Apply” button below.

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