Roche Services (Asia Pacific) Sdn Bhd

Record to Report CRM Analyst

Petaling Jaya, Selangor, Malaysia
Not disclosed
15 Apr 2024
15 May 2024
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

The Position

Key Responsibilities

  • Process Account receivable, treasury, and inter-company task as per Service level Agreement.
  • Process all cash application and remittance reconciliation for assigned countries accurately and within specific timescales.
  • Prepare and follow up unidentified open items in clearing account when execute daily/monthly bank reconciliation.
  • Liaise with the stakeholder for preparation and transaction posting of Inter-company non trade-related debit and credit notes. Preparation of monthly reconciliation, highlight and rectify anomalies encountered
  • Generate statement of accounts to the customers
  • Track and resolve disputes and route to local affiliates as and when required
  • Attend to all matters requested for accounts receivable when required
  • Initiate the dunning process and generate reminders for overdue accounts
  • Prepare regularly the details of unallocated and unidentified receipts for stakeholder further actions
  • Execute month-end, quarter end and year-end closing activities for countries assigned
  • Manage Cash pool account reconciliation
  • Prepare preliminary and final Inter-company Account Receivable balances to reconcile against counterparty balances.
  • Ensure timely and accurate deal settlement and posting of treasury related transactions including Inter-company foreign exchange, loan, accrual and actual interest, bank charges and etc.
  • Creation and maintenance of the customer master data records in system
  • Credit management – Perform and responsible for credit analysis on customer according to company credit policy and procedures.
  • Reviewing credit risk for new and existing customers by carry out credit worthless checks and make credit limit recommendation.
  • Collection management – Ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if necessary as per company’s debt collection procedure.
  • Demonstrated good customer service skills while initiating outbound calls and received inbound calls with customer
  • Handling of AR bad debt allowance and write off management.
  • First point of contact for operational support and issue solving
  • Liaise with customer for balance confirmation and monitoring of daily sales order status.

Documentation & Controlling

  • Ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines
  • Perform back up function and other duties, including job rotation to other functional teams as and when required
  • Participate in internal and external compliance audit queries

Transformation/ Continuous Improvement Implementations

  • Work collaboratively with Country Chief Accountant and stakeholders
  • Engage and support the teams in the implementation of continuous improvement project
  • Proactively to identify, recommend and implement solutions in consultation with the management for continuous improvement opportunities in the areas of operation
  • Assist to ensure effective knowledge transfer as for sustainable development knowledge and sharing of best practices within the team

Other Tasks

  • Other tasks that may be assigned from time to time

Who You Are

  • Minimum 2 years of working experience in end to end accounts receivable role
  • Agile, proactive and a self learner
  • Experience in SAP or other ERP system software such as Oracle or Microsoft

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

Roche is an Equal Opportunity Employer.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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