AppleCare Operations Finance Analyst (12 Month Contract)

Cork, County Cork, Ireland
11 Apr 2024
11 May 2024
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant


At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products — they create the kind of wonder thatʼs revolutionised entire industries. Itʼs the diversity of those people and their ideas that inspires innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us enrich lives and leave the world in a better place than we found it!

The Finance department based in the Cork Campus supports all functions of Apple in EMEIA, including the European Sales Fulfilment, AppleCare after-sales services, European Logistics, Manufacturing & Operations, Apple Media Products, Apple Retail as well as being the Shared Services Centre for EMEIA.

Engineering & Operations Finance partners with the Engineering, Operations, and AppleCare teams to optimize the world’s most innovative supply chain and provide the best possible customer experience. Intricately connected with their business partners, Engineering & Operations Finance provides analysis for insightful decision making. The team is located in five major global sites: Cupertino, Austin, Shanghai, Singapore, and Cork.

This role is in the Operations Finance team, reporting directly to the AppleCare Finance Manager. Each Analyst as part of the AppleCare Operations Finance team is primarily responsible for the management of costs/revenues within a specified business area. It interfaces directly with the key Operations Support groups, which includes AppleCare Sales, Warranty, Tech Support, Inventory Planning and Logistics.

There are 3 members working in the AppleCare Finance team with varied finance and accounting qualifications. Each team member actively engages with and supports key business partners within the local business teams to provide analytical & decision-making support, as well as being responsible for quarter end close & forecasting activities within their function.

You will have phenomenal exposure to not only the Operations Finance team but also the wider Apple organization. If you are analytical and skilled at building phenomenal working relationships, then this position is an exciting opportunity for you!

Key Qualifications

  • excellent analytical and problem solving skills - a naturally enquiring approach
  • strong technical skills with an ability to deal with large volumes of data, develop reporting efficiencies & summarise key aspects
  • strong communication and interpersonal skills with the ability to connect with people
  • should be able to deliver in a fast-paced work environment & to strive for excellence
  • positive energy & attitude with a desire to drive constant improvement & change
  • ability to cut through ambiguity, to listen, challenge & innovate
  • possess candour and resilience that allows them to succeed in an exciting environment


  • Provision of KPIs & Management metrics to help the business understand key cost drivers;
  • Actively work with the business to find opportunities for cost reduction and revenue generating opportunities & track these through to collection of savings;
  • Lead Quarterly Business Reviews with Senior AppleCare site personnel;
  • Partner locally with the other members of the EMEIA AppleCare and Operations Finance teams to develop an understanding of the overall business, drive reporting efficiencies & provide key inputs to Operations Business reviews;
  • Partner cross-regionally with peers and seniors finance managers in AMR/APAC/ALAC regions to develop and implement WW initiatives;
  • Provide ad-hoc support to the EMEIA Operations Finance management team;
  • Deliver exceptional support to Business Partners and AppleCare Directors for the EMEIA region, continually seeking new areas of responsibility.

Education & Experience

  • Qualified Accountant preferred
  • Part-Qualified Accountant with significant relevant experience also considered

For further information, and to apply, please visit our website via the “Apply” button below.

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