Northern Trust

Senior Consultant, ETF Operations

Melbourne, Australia; Sydney, Australia;
23 Feb 2024
23 Mar 2024
Contract type
Full time
Experience level
Qualified accountant

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary

We are currently recruiting for a Senior Consultant within our growing ETF Operation team in Australia. The Senior Consultant has responsibility for accurately reviewing and signing off daily ETF deliverables, is the subject matter expert on the team for all fund-specific ETF requirements, and takes the lead in rolling out new system enhancements and procedures. They will work closely with internal stakeholders and provide ETF servicing to external stakeholders including clients; Market Makers, Authorised Participants, and iNAV providers. The Senior Consultant may be an individual contributor or have one or two direct reports.

This role will be attractive to candidates with relevant ETF operational / fund accounting experience who want to progress their career in a ‘best in class’ environment.

A Senior Consultants role and day-to-day responsibilities are documented in further detail below and incorporates the following areas:

  • Operational Risk Management
  • Client Service and Quality - Accuracy & Timeliness
  • Productivity and Change Control Management

What you will do:

  • Responsible for co-coordinating and leading systems testing and procedures documentation in the team.
  • To be the technical and subject matter expert on the team and handle all specific ETF requirements.
  • Responsible for the calculation of ETF deal cost per specific ETF operating model
  • Responsible for the production of Portfolio Composition Files and timely dissemination to external stakeholders and resolving associated queries
  • Participate in ETF projects with focus on the enhancement of our ETF servicing and system capabilities
  • Analytically and procedurally competent to lead the team on cross-function process or project deliverables, minimizing errors in all deliverables
  • Develop and maintain an understanding of the ETF ecosystem in Australia and keep abreast of global emerging trends.
  • Ability to support the execution of our long-term ETF product strategy
  • Instils a client service culture among staff and ensures that all clients receive a quality service.
  • Experience of designing and implementing development plans, training plans, and succession plans for all levels of staff.
  • Identify, assist, and delegate projects/assignments and tasks to individuals and peers. Maintain accountability for the projects/assignments. Provide progression feedback and recognition to the individuals and the project team.
  • Engaging with key stakeholders to understand business needs and requirements, management of stated stakeholder needs
  • Proactive problem-solving and issue resolution and development of key communications related to projects, programmes, or activities of the team

About You:

  • Previous ETF operational/ fund accounting experience preferred
  • Familiar with NAV calculation and corporate actions adjustment processing an advantage
  • Understanding of ETF structures and the Creation / Redemption process flows
  • Strong communication, first-class presentation, and internal and external client-servicing skills.
  • Being proactive and demonstrates a willingness to help others outside team
  • Good prioritisation, multi-tasking, and problem-solving skills with the ability to think creatively
  • Proficient with MS Office applications
  • Ability to work independently and in a team environment

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.

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