BASF Asia-Pacific Service Centre S/B

Master Data (Analyst)

Kuala Lumpur, MY
Competitive compensation plus comprehensive benefits
21 Feb 2024
13 Mar 2024
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

  • Act as Business Partner Master Data (BPMD)’s Gatekeeper for Asia Pacific region
  • Responsible to create/maintain BPMD, Bank Master Data (BMD) and Employee Master Data (EMD) in multiple systems (ZH4 & Z2L) for all in scope companies under KL Service Hub using the global workflow tool, Master Data Governance (MDG)
  • Consistently ensure Data Integrity and Quality to support all follow-on business processes
  • Ensure that timelines and quality meet the agreed service levels and targets
  • Close collaboration with MD Stakeholders, global counterparts to ensure smooth processes

Main Tasks

Functional Tasks (including but not limited to):

  • Act as MDG Gatekeeper in ensuring completeness and consistency in BPMD and BMD maintenance under Asia Pacific’s authorization
  • Ensure all requests in MDG are attended to within the defined Service Level Agreement (SLA)
  • Create, maintain and manage core/general, company code, purchasing and sales organization BPMD in the global Master Data System (MDG) according to the BASF Guidelines
  • Ensure emails and requests in Functional Mailbox are handled/processed/channeled to the correct parties on a timely basis every day
  • Ensure 100% Quality checks (through 4-eye-principle) for bank related data
  • Continuously monitor and ensure successful data distribution from ZH4 (MDG) into Z2L (Cobalt)
  • Work closely with Senior Analyst, Assistant Manager and Manager in daily operations to achieve defined objectives and targets
  • Support local counterparts/internal stakeholders in extracting and preparing various BPMD and EMD related reports
  • Troubleshoot and attend to MD related queries from local business partners, global counterparts, internal and external stakeholders by means of Service Recipients Feedback Survey and emails


  • Participate in any compliance audits and respond to audit queries (for both internal and external)
  • Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company’s policy, legal and statutory requirements

Quality and Continuous Improvement:

  • Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
  • Prepare training materials and conduct end user trainings when required
  • Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition
  • Focus on data integrity to support BASF processes by initiating and performing data clean-up activities within the team


  • Support Business Continuity Plan (BCP) through resource planning, backup and communication
  • Any other tasks due to Service Hub KL management strategy and/ or changing business environment may require to be performed

Additionally, for Associate Analyst:

  • Act as first level support for MDG technical queries/issues and directly get in touch with IS for a second level support if required
  • Act as Area of Competency (AOC) member or topic owner for Master Data processes
  • Support Internal, Regional and Global projects as and when required



  • Bachelor’s Degree or Diploma in Finance/ Accounting or related disciplines or Professional qualification in Finance (e.g., ACCA, CPA, etc.)

Working Experience

  • Fresh graduate with Bachelor’s Degree in Finance/ Accounting or related disciplines
  • Diploma with minimum 1-2 years working experience in related fields
  • External experience in a shared service or business process outsourcing engagement will be an added advantage
  • Good interpersonal skills to communicate to service recipients
  • Good time management, good organization skills and multi-tasking skills
  • Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Technical & Professional Knowledge

  • Knowledge of MS Office Applications, especially MS Word, Excel and Power Point
  • Knowledge of SAP Systems will be an added advantage
  • Proficiency in English and other languages required
  • Knowledge in programing or scripting are an added advantage but not mandatory

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €87.3 billion in 2022. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia. 

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