Primark Ireland

Head of Conduct Compliance

Dublin, Ireland
20 Feb 2024
20 Mar 2024
Approved employers
Approved employer
Contract type
Full time
Experience level
Head of Conduct Compliance

Our Compliance teams are right at the heart of what we do. Surrounded by some of the best Compliance specialists in the industry, you’ll bring your ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As Head of Conduct Compliance, you will play a pivotal role in providing leadership for the Compliance function, with a specific focus on Conduct and related regulations (Anti-Fraud, ABC, Competition, Consumer Protection, etc). As a newly formed function within the business, the Head of Compliance will be required to inform and make recommendations. You will ensure that all key compliance risks are identified, mitigated, and monitored appropriately. You will be responsible for reporting identified risks to Primark’s leadership whilst ensuring the business meets all regulatory and compliance expectations.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first!

Some of our benefits are:

  • 27 days of leave, plus bank holidays, and if you want, you can buy 5 more.
  • Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
  • Primark benefits – Healthcare, Pension, Discounts, and on-site gym facilities to name a few.

What You’ll Do:

In your role, you’ll collaborate with different people across a range of skill sets. Here’s a flavour of your day-to-day:

  • You will scope, develop, and report against the annual programme for conduct-related compliance in line with the Compliance Framework.
  • You will act as a key source of information and ensure business awareness of any mandatory compliance requirements in the Conduct space.
  • You will design and develop necessary policies and procedures to support operationalisation and support with the design of the Policy Governance framework as well as undertaking compliance reviews of applicable regulations, designing controls, and acquiring evidence of compliance ensuring that they are in line with policy.
  • You will build and maintain strong relationships with key stakeholders, including senior stakeholders, clients, and project sponsors, ensuring effective communication and alignment of expectations.
  • You will lead and manage the Compliance function to ensure that all key compliance risks are identified, and policies/procedures are implemented.

What You’ll Bring

  • Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
  • You will have a minimum of 10 years’ experience working in a compliance/ regulatory/ risk function, with a focus on Conduct.
  • You will have experience of interpreting and applying legislation or regulation within a company context and partnering with first line to design and implement controls.
  • You will bring substantial experience conducting detailed root cause analysis, investigations and/or auditing, with a good knowledge of relevant analytics tools and methodologies.
  • You will have good understanding of organisational dynamics and business process and policies. A working knowledge of business processes, key risks, operational and IT controls in a fast-paced commercial environment.
  • You have prior experience of navigating complex multi-stakeholder environments, whilst demonstrating strong interpersonal skills and generating ‘buy-in’ from all stakeholder groups.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

For further information, and to apply, please visit our website via the “Apply” button below.

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