Team Leader - Administration

Administration Team Leader - Financial Services

About the role.

Working on behalf of one of the world's largest banks you will be responsible for a team of 12 administrators, who handle administrative duties relating to customers who have claimed for PPI through one of the financial solutions they have within the company. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.

Salary: £18,000 - £22,000 DOE with a Bonus potential of £500 p/m based on team and departmental KPI's.

Hours : A rotational shift pattern working Monday - Friday between the hours of 8am-6pm,

Location : Salford, just off Regent Road

The Benefits we will provide you:

- Fortnightly pay on a Friday.
- Monthly bonus
- 28 days paid annual leave
- Free on-site Parking
- Fully subsidised on-site restaurant
- Good public transport links for Train/Metro/Bus
- Full paid training provided
- Genuine Progression Opportunities
- Staff discounts; online portal with discounts available for restaurants, gyms, retail, days out, cinema etc.
- Childcare Vouchers
- Monthly incentives e.g. Plasma TV, Weekend City Break, Creamfields tickets, IPad etc..
- An abundance of social events including Summer Event, Christmas party, Summer BBQ's, Charity Events and much more!

Desired Experience:

- Significant management experience within administration.
- Experience within the PPI Industry desirable but not essential
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Work well under pressure and follow through on items to completion
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables
- Ability to mentor, coach and provide direction to a team of employees
- Positive and enthusiastic attitude
- DBS will be completed
- Credit check to be completed
- Hardworking, dedicated and motivated