Deloitte Malaysia

DRSC A&A - Resource Management Manager

Kuala Lumpur, MY
Competitive salary + great benefits
07 Dec 2023
07 Jan 2024
Approved employers
Approved employer
Contract type
Full time
Experience level

Title: Service Line (based in Kuala Lumpur) – Manager

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. 

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do 

As a Resource Manager, you will be a key driver in optimizing the allocation and utilization of our professional to meet client needs, enhance project delivery, and contribute to the overall success of our engagements. This role requires a deep understanding of our business, strategic resource planning and effective communication with various stakeholders.

Reporting to the Director of Audit Delivery Center, the successful candidate will support the Audit and Assurance Division in resource allocation to achieve client service excellence. 

  • Resource Management: Drive annual strategic planning process across the specific portfolio, including budget planning and management.
  • Plan and schedule appropriate audit professionals to jobs and projects, based on capability and ensure KPIs are met.
  • Utilization Reporting: Review resource utilization and trends to determine staffing requirements, forecasts and potential roadblocks. Analyze relevant data and provide timely reports and information to the management team.
  • Resource Tracking: Maintain accurate records and database of clients and service team information.
  • Continuous improvement and compliance: Identify opportunity to improve resource management process and operations and ensure compliance with company standard on resource allocations.
  • Conflict resolution: Resolve resource booking conflicts and gathering requirements. Act as a resource management focal for the center.
  • Stakeholders management: Engage senior leadership team periodically to understand priorities.

Your role as a leader 

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to: 

  • Develop diverse, high-performing people and teams through new and meaningful development opportunities.
  • Collaborate effectively to build productive relationships and networks.
  • Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
  • Align your team to key objectives as well as set clear priorities and direction.
  • Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
  • Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
  • Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
  • Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
  • Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.


You will need to be highly motivated, confident and solutions focused with the ability to think strategically. You must be prepared to work in a high volume and fast-paced environment. 

If you tick most of the boxes below, we would love to hear from you: 

  • Degree in any discipline, preferably Accounting, Statistics, Finance or Economics
  • Proven experience in resource management or a similar role within a professional services firm is preferred.
  • Strong written and verbal communication and interpersonal skills, as well as outcome focused and able to prioritize tasks effectively.
  • Strategic thinking, data-driven decision making and agile
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment
  • Experience with process improvement and automation initiatives is a plus
  • A self-starter with great sense of humor!

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.

For further information, and to apply, please visit our website via the “Apply” button below. 
Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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