HEINEKEN Global Shared Services

Change & PMO Lead

Location
Kraków, PL/hybrid
Salary
A rewards package that goes far beyond the salary you receive
Posted
01 Dec 2023
Closes
11 Dec 2023
Ref
1011757901
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

The Change, Communication and PMO Lead is part of the Transformation Office Krakow team and functionally is responsible for the administrative governance, change and communication activities of the Finance Transformation Europe Office (focus on CFin Support Organisation and Managerial Reporting). The role delivers on both strategic and operational scope in program and business as usual environment, including preparing and maintaining plans, managing interdependencies, reporting on derogations, risks and overall program status, business partner role, advisor role, change methodology and change management plans, creating and maintaining central communication flow to OpCos and HEINEKEN Krakow teams. As Change, Communication and PMO Lead you will report to Change, Communication and PMO Manager and your position is based in Krakow.

Your responsibilities would include:

  • driving overall program planning & governance cycle throughout the assigned delivery pillars
  • integrating the program plan changes & derogations as part of the governance cycle
  • documenting and following up resolution of delivery pillars’ risks and issues with key stakeholders
  • coordinating resolution of the project constraints of scope, time, risk and resources
  • creating change management strategy and plan for the delivery pillars in alignment with the overall strategy and culture
  • applying a structured methodology (P3M / HEINEKEN Change Approach) and lead end-to-end change management activities as per design
  • managing external supplier relationships (IBM / PwC / Others) on purchase to pay cycle, including contract management, PO creation, goods receipt, timesheet reviews, invoice checks
  • collaborating with the Controlling Lead on cost control matters
  • providing insight on the department ongoing activities & projects to the appropriate stakeholders in order to support and secure the decision making on priorities
  • identifying stakeholders at all stages and levels of the delivery pillars and define an effective stakeholder engagement plan
  • driving the embedding of change into sustainable standing organisation (linked to culture)
  • designing, developing and driving the communication strategy
  • creating and preparing actionable communication towards different stakeholders
  • initiating ad hoc communication efforts when necessary
  • designing and developing the training strategy upon need
  • leading or coordinate the creation and delivery of trainings to stakeholders
  • facilitating internal communication, team meetings and engagement
  • sharing knowledge and good practices across the delivery pillars
  • ensuring organisational learning and capability building by designing good practice generic materials
  • being a change management ambassador and promote change & growth mindset

You are a good candidate if you have:

  • Bachelor’s Degree in a related field
  • 5+ years of working experience in complex projects developing and delivering program management and governance activities, delivering change plans and communications, and designing change interventions
  • demonstrated work experience in facilitating and guiding project management governance cycles change initiatives, influencing team stakeholders, experience with different communication methods and styles
  • knowledge of the HEINEKEN project management and change models
  • experience in communicating to OpCo and HEINEKEN Krakow stakeholders
  • Purchase to Pay experience (preferred)
  • customer-centric mindset, ability to understand voice of the customer and convert it into meaningful and impactful actions & initiatives
  • experience working within and implementing complex change projects, problem-solving skills that use techniques to identify the root cause of the issue
  • exceptional communication (verbal, written & presentation) skills and excellent active listening skills
  • influencing and effective negotiation skills, ability to manage and influence stakeholders outside the Programme and getting their support for initiatives
  • ability to balance standard vs customised program and stakeholder needs
  • outstanding team player and able to work collaboratively with and through others, strong cultural awareness and versatility in styles, flexible and adaptable
  • ability to work in ambiguous situations, dealing with complexity, shifting priorities and time pressure, proactive in identifying and solving problems/issue
  • fluency in English.

For further information, and to apply, please visit our website via the “Apply” button below.

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