Amazon UK

Sr Business Analyst - Commercial, PMO and Business Intelligence

Amazon UK
London, Greater London, United Kingdom, United Kingdom
Competitive salary
28 Nov 2023
03 Dec 2023
Approved employers
Approved employer
Job role
Business analyst
Our Sr Business Analysts are always thinking about the bigger picture. They give us the visibility we need to drive Amazon forward and are a constant adviser to the business.

Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Business Analyst, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

Create innovative solutions using data and research to address wider challenges in your organization.

Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations

Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish

Enhance operational performance on every program in partnership with your stakeholders

Provide visibility and valuable insights to the business through BI tools/dashboards

Manage and document new releases and updates of transportation procurement analytics tools and dashboards

Develop analytics to find opportunities to maximize KPIs (capacity, quality, delivery speed, cost, carbon emissions) with our negotiations with suppliers

Cover for each project the whole program life-cycle from scoping to roll-out:


- Analyze business problem and identify data to be collected. Communicate with business stakeholders to define business requirements for metrics, dashboarding.


- Define requirements for metrics to monitor during the pilot and build offline metrics decks and online dashboards. Analyze the metrics to troubleshoot the execution issues and fix root causes.


- Develop a full set of end to end tools and metrics to execute the roll-out, identify structural improvements, and measure impact. Create tools for the missing processes for the project to scale and be implemented by procurement/ops teams.

- Work with multiple teams both in EU and NA

Collaborate with technology teams to develop new products

A day in the life

As Senior Business Analyst, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Business Analysts have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

PMO and BI Team's mission is to unlock value for 3P Procurement and Commercial development for the benefit of Amazon as a whole through activity organized under three pillars:

- Analytics & Insights providing actionable insights to buyers/business partners through analytics, models, tools, and market intelligence;

- Process & Control, managing the cross-functional processes, requests and inputs for defect reduction, planning and control of procurement activities;

- Continuous Improvement & Innovation, driving continuous improvement and innovative solutions to automate the Procurement space and keep our 3P carriers engaged.

We are open to hiring candidates to work out of one of the following locations:

London, GBR


- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership


- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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