BT Group

Digital Business Analyst (One Braham (4140), London, United Kingdom)

BT Group
London, United Kingdom, United Kingdom
23 Sep 2023
27 Sep 2023
Approved employers
Approved employer
Job role
Business analyst
Why this job matters

As a Digital Business Analyst you will provide expert functional and technical design capability within the Consumer Digital team, ensuring that our Digital solutions are designed to meet both the customer and business needs whilst matching expectations for ROI, quality, reliability and speed to market.
Acting as SME you will be that link between supporting our business stakeholders with their vision for our customers and translating that into requirements and innovative solutions that our Digital teams can develop and deliver.

What you'll be doing
  • Contribute to the evolution of our systems in line with our engineering principles
  • Lead the scoping and sizing of both in-house and external propositions, ensuring they are compliant with the given design and development standards and are fit-for-purpose and match the business case objectives
  • Liaise with varying stakeholders to lead solution design for the Consumer Digital Team, in order to facilitate effective requirements gathering & development of solutions
  • Provide relevant consultancy skills into the business and render assistance / consultation to team members and other parties as required
  • Ensure solution design artefacts conform to chapter standards and development methodologies
  • Lead and contribute to the definition and delivery of solutions across work streams and technology functions to fulfil the overall objectives of the Consumer Digital team
  • Proactively mentor and develop fellow team members
  • Work within the chapter to ensure all outputs are of the required standard and ensure activities are coordinated and aligned with other team members and provide constructive feedback for colleagues
  • Interpret design patterns, current and target platform architecture and strategic plans when designing and developing solutions to take into account the likely impact of tactical versus strategic solutions being implemented
  • Build solutions that promote simplicity, re-using components where practical and advocating product solutions that are robust and benefit the customer experience
Skills and experience you'll need:
  • Excellent requirements analysis and design skills
  • Experience of Agile (or agile / waterfall hybrid) development practices and techniques
  • Excellent technical writing, presentation and communication skills
  • Good planning and time-management skills
  • Ability to manage changing business and technical requirements in highly dynamic project environments
  • In-depth experience of both high level and detailed business process models
  • Experience of digital business analysis for customer focused digital services such as web, mobile, eCommerce and eBusiness
What you'll get in return
• Hybrid working - 3 days in the office, 2 wherever
• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off BT and EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 30% discount for friends and family on EE mobile pay monthly and SIM only plans

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