Infosys Poland Sp. z o.o.

OTC Specialist with Turkish language

Lódz (PL)
Adequate to your competencies
20 Sep 2023
20 Oct 2023
Approved employers
Approved employer
Job role
Contract type
Full time


  • University graduate
  • 1 year of experience in Accounts Receivable/ Order to Cash
  • Working experience with MS Office or equivalent office productivity tools
  • Fluency in English and Turkish min. C2 level                                                                              
  • Good Business awareness, Team work, Adaptability, time management
  • Business Awareness of the Financial processes, AR Collections including knowledge of upstream and downstream processes and how they impact internal and external customers


  • Telephone or chat based support to resolve customer / vendor queries
  • Adherence to normal contact center metrics defined for the processes, such as First Contact
  • Resolution, Average Handle time, Average Speed of Answer among others as relevant
  • Support and guidance on process to newer team members

We offer to the candidates:

  • Great atmosphere
  • Internal trainings
  • No trial period
  • Career in the multinational company
  • Opportunity to take part in international projects and gain experience with various businesses
  • Set of social benefits to choose from
  • Multisport reimbursment

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