Associate, Business Analyst

Do meaningful work with us. Every day.

At Amplify Health, we're looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.

Provide best practice and delivery execution for new projects provided by multiple vendors and manages project stake holders across the group.

Roles and Responsibilities

• Manages project resources, schedules, dependencies and deliverables while mitigating risk for key strategic initiatives
• Manages the delivery end-to-end Vitality digital experience for a country which include:
  • Mobile app (Android/iOS)
  • Web portal
  • Vitality core back end
  • Servicing portal
  • Partner Portal

• Provides a contact, relationship and escalation point for multi-million USD projects with different internal and external stake holders.
• Provide regular status reporting to internal and external stakeholders
• Proactively solves blockers and mitigates risks that impede the delivery of a successful Vitality launch
• Provides a governance framework to ensure obligations and compliance are managed/met by different parties within the Vitality delivery ecosystem
• Implement and maintain Service Delivery processes, procedures, and documentation for the improvement of the Vitality IT operations for handover to Vitality BAU teams
• Oversees the training of BAU and local resources for the purposes of take over of the delivered products
• Oversees and facilitates the transformation of business requests into technological changes
• Financial responsibilities for budgeting and billing for the project.
• Creates and responsible for statements of work and budgets with vendors

Financial and Non-Financial Measures:

• Successful delivery of the Vitality digital experience and program within a market
• Builds an effective team to manage the operations with clear accountability across stakeholders
• Works effectively with Vitality vendors as well as group and local stakeholders in IT as well as the business

Job Requirements:

• Deep understanding of the Vitality construct within the AIA context and or deep understanding of an integrated wellness proposition in the context of insurance
• Experience with delivery of complex, multi-data centre solutions with multi-disciplinary teams across multiple offshore locations (e.g. China, Hong Kong, India)
• Understanding of all vendor, contract and service management
• Experience in managing large-scale enterprise digital projects
• Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor.
• Experience in working internationally spanning geographies in Asia.
• Compelling evidence of successful programme delivery, with hands-on experience in the Asia life insurance sector preferred.
• Ability to communicate simply and effectively with different levels of the organisation and with external vendors.
• Ability to influence and directly manage people and teams across multiple geographical locations to deliver the desired outcome for a complex multi-country system

Communication Requirements

• Communicate, engage to manage multiple levels of stakeholders when required during incident and change processes
• Engage stakeholders in both Group Office, BUs and multiple vendors effectively
• Listen, challenge with empathy, decide and execute
• Express complex issues and opportunities in clear and simple terms

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.