Senior Project Manager / Business Analyst (Hybrid)

Belfast, Belfast, United Kingdom, United Kingdom
Competitive salary
01 Jun 2023
06 Jun 2023
Approved employers
Approved employer
Job role
Business analyst
Experience level
Overview of Citi

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Role Overview

Global Legal Solutions (GLS) is dedicated to providing Citi's Global Legal function with the operational support necessary to fulfill its mission of delivering innovative solutions and services for Citi's Global Legal Department. GLS is a team of diverse individuals located around the world possessing a variety of legal, financial, technological and operational skills and experience. The group manages strategic law firm relationships; partners with Operations and Technology to provide the legal technology infrastructure needed to manage legal matters and mitigate risk; and provide financial discipline and business intelligence used to manage legal spend.

Legal program Services (LPS), within GLS, support Citi Global Legal function with delivery of complex, critical, large regulatory, strategic re-platforming and risk & control initiatives spanning multiple business lines that have an underpinning Legal component. The team leverage support from legal & country legal teams to ensure advice and assistance is provided to the appropriate initiatives in a timely manner. The portfolio is divided in to 3 sub-portfolios: Regulatory Remediation, Business Mandatory and Process Management & Improvement.

A senior project manager is required to support Legal for various regulatory, business mandatory and strategic initiatives. The individual will lead multiple workstreams, analysing processes, collating information from cross business lines, providing options and presenting recommendations to a range of business problems. From a project management perspective, the individual will help formulate plans, track deliverables and assist in preparation of material for various governance forums as well as manage key stakeholders in and outside of the Legal Department. This individual will work closely with ICG Legal product lawyers, business implementation teams, central project management teams, technology, legal data and external legal counsel to ensure the timely delivery of the respective initiatives


The individual will have responsibility for one or more regulatory / business mandatory / strategic initiatives:
  • Set-up and manage multiple projects
  • Ensure terms of references are agreed with all stakeholders and appropriate governance & control structures are in place
  • Establish roles & responsibilities (RACI) outlined as part of the terms of reference
  • Develop, track and maintain project plans, including the provision of regular and accurate status reports
  • Estimates budget, timescales and resource requirements for the successful completion of each project to agreed scope and constraints.
  • Liaise with members of Consent Order Working Groups and other relevant teams to ensure the project plans and action items are up to date and published to stakeholders
  • Act as the key point of contact for all project matters leveraging Legal SMEs, and lawyers as appropriate.
  • Manage & coach a direct (or matrix) team of business analysts/project managers providing direction and guidance to achieve project objectives.
  • Manage business analysts, project managers, consultants, contractors and vendor teams as required, liaising with internal and external stakeholders to ensure success
  • Manage project team conflicts, build collaborative partnerships with stakeholders as well as make timely decisions.
  • Manage project risk, issues, assumptions and dependencies with a strong focus on ensuring there are clear owners and resolution dates
  • Perform necessary review & challenge sessions regularly across the project portfolio to ensure key business objectives are met.
  • Managing scope creep, conduct impact analysis for changes and communicate changes, enhancements, and modification of deliverables verbally or through written documentation - to project managers, vendor teams, sponsors, Citi's central regulatory coordination team and other stakeholders so that impact of change, issues and solutions are understood
  • Participate in vendor/technology selections, demonstrations, testing, quality reviews.
  • Mapping 'as-is' and 'to-be' business states, identifying opportunities for improvement, options for change, modelling different scenarios, analysing impacts of change, analyse solutions and summarise options & recommendations
  • Support in development of test plans, coordinate/lead user acceptance testing (UAT) by creating test plans, test scripts, providing training, track progress and coordinate with relevant teams on the necessary fixes/enhancements prior to sign-off and implementation
  • Project management/business analysis experience
  • Experience in Banking & Capital Markets (or consultancy)
  • Experience of client outreach and/or legal projects highly beneficial
  • Exposure to Legal and Compliance highly beneficial
  • Significant people/team management experience.
  • Significant experience of managing large scale, complex and projects
  • Deep experience of financial markets in at least one domain e.g., Loans, Derivatives, Securities
  • Exposure to any of the following would be beneficial i) client outreach projects ii) LIBOR remediation iii) benchmarking iv) MIFID2 v) UMR.
  • Experience in developing comprehensive project plans ideally in MS-Project
  • Managing vendor staff, consultants as well as non-direct reports (influencing wider stakeholders to deliver to project goals)
  • Excellent interpersonal skills - including good verbal and written communication, presentation skills and the ability to lead and facilitate meetings and workshops with a range of stakeholders.
  • Strong quantitative and qualitative problem-solving skills, being able to diagnose root cause of issues
  • Strong verbal, written, presentation and interpersonal communication skills.
  • Excellent PowerPoint and Visio skills with ability to create business focused presentations and clear process flows.
  • Strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard.
  • Excellent data analysis skills, ability to analyze data using Excel including pivot tables, macros and functions.
  • University degree essential
  • Any Change / Project Management certification beneficial
  • Proven ability to prioritize workload and shift activities to meet business needs and department goals
  • Ability to build effective business relationships
  • Results-oriented, hardworking, dedicated problem solver with a positive personality and can-do attitude
  • Strong project management skills
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

What we Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:
  • Award winning pension
  • On-site health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
  • 3 days working in office, 2 days working from home.
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

Job Family Group:
Project and Program Management

Job Family:
Project Management

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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