(GI) Senior Customer Service Officer

Eastern District
31 May 2023
07 Jun 2023
Eva Cheng
Contract type
Full time
Experience level
Qualified accountant

The Company

Our client is a sizable MNC insurance company and is urgently looking for a Senior Customer Service Officer focusing on life insurance to join the company. The ideal candidate will start immediately.

The Role

  • Responsible for effective post sales call and outbound call services to customers
  • Follow through the customer request to enhance customer experience
  • Handle written enquiry from customer and channel
  • Recommend changes to processes for ongoing improvement of customer services
  • Perform ad hoc tasks

Your Profile

  • Degree or above from recognized university
  • 3+ years' experience of working with relevant job in insurance industry
  • Pass in IIQE Paper 1, 2 and 3
  • Excellent communication skills including English, Cantonese and Mandarin
  • Immediate available/ short notice period is preferred

Apply Today

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