Consultant, Investor Services

Chicago, Illinois, United States/ Tempe, Arizona, United States
30 May 2023
07 Jun 2023
Contract type
Full time
Experience level
Qualified accountant

Northern Trust Hedge Fund Services is a global fund administrator, specializing in administering assets of complex hedge funds. The successful candidate will be an ambitious self-starter who has demonstrated the ability to function in a dynamic, fast-paced and demanding environment. The Investor Services function of Hedge Fund Services is responsible for managing the communication with and activities of fund investors on behalf of our clients.


  • Ensures proper completion and the timely and accurate processing of investor related documents (subscriptions, redemptions, transfers, tax forms, etc.)
  • Completes all appropriate investor due diligence checks, including AML, KYC, and client verification checks
  • Instructs redemption payments and maintains client bank accounts
  • Maintains investor related contact information and static data
  • Issues trade confirmation, statements, and reports to investors
  • Responds to investor related inquiries in a prompt and accurate manner
  • Identifies and manages investor problems/issues and participates in their resolution
  • Assists in the client and investor onboarding process
  • Participates in developing requirements for and the testing of new system functionality
  • Able to serve as a key subject matter expert and mentor to other more junior level employees


  • Excellent oral and written communication skills
  • Client service focused
  • Detail-oriented and accurate in a fast-paced environment
  • Proven ability to organize a demanding workload and manage multiple tasks simultaneously, with accuracy
  • Ability to work both independently and cooperatively within a team environment
  • Highly flexible and adaptable to change


  • A College or University degree
  • Experience working within the investment management industry is preferred
  • Accounting experience/exposure is helpful

For further information, and to apply, please visit our website via the “Apply” button below.

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