P2P Senior Analyst (Mandarin Speaker)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

• Provide Accounts Payable's related support to deliver AP services to BASF companies in Asia Pacific in accordance to Accounts Payable processes and work procedures and in compliance with BASF policies, Financial Reporting Compliance (FRC), local company legal and statutory requirements.
• Ensure that timelines and quality meet the agreed service levels and targets.
• To coordinate, train and support the Analyst in performing Accounts Payable's payment process related function.
• Assist and support Payment Manager in daily task, implementation of project initiatives as when required

Main Tasks

• To be a "First Contact Point" within the team, by providing expert knowledge and support to peers and Analysts through proper knowledge transfer; sharing of resources, knowledge, experience and best practices.
• To act as 1st backup for manager on daily task as and when required.
• To monitor and ensure all payment transactions are executed within the given and agreed timeframe which defined in the BASF Asia Pacific Finance Services Accounts Payable Service Level Agreement (SLA).
• To monitor down payment report executed by payment analyst daily and handle technical error when necessary.
• To monitor high value invoice report to ensure the invoices are paid on timely manner.
• To monitor and handle critical payment items - Dividend, manual payments, project related one-time payment and ensure accuracy of payment made.
• To monitor and ensure all payment processes are aligned to the established Work Instruction (WI) steps and Process Definition (PD) procedures, with the accordance to FRC.
• To ensure the 'accuracy and the timeliness of payment process according to agreed Service Level Agreement (SLA) with BASC’s customer contract.
• To coordinate and ensure that the analyst attends to the Accounts Payable Service Desk and Payment mailbox on timely manner.
• To monitor the accuracy and completeness of clearing on Account Payable related outgoing payments. To work closely with internal/external business partners (e.g. Procurement, Invoicing, HRS, MD, IQA, Local/Regional Finance and etc.) on resolving payment related topics.
• Provide guidance to team members in resolving issues/queries. Groom and develop team members to be able to handle issues/queries independently
• Ensure WI are reviewed on a half yearly basis, and new processes are clearly documented especially for new team members.
• Support implementation of accounts payable policies based on guideline according to regional and global standard
• Monitor & perform GRIR clearing on a monthly basis including statement of accounts reconciliation.
• Generate AP monthly aging report and perform analysis (aging/debit balances) with follow up on invoices and block status.
• Input VAT management including input VAT verification, non-deductible input VAT adjustment and VAT reconciliation reports preparation.
• Regularly analyse on root cause of late payment and propose for solution to improve payment timeliness.
• Perform Risk Monitor on timely basis with follow up and stamp of action notes – Risk Monitor Missing Approval, Risk Monitor T&E, Risk Monitor Overdue and Risk Monitor Parked Document.
• Support audit yearly audit activities and ensuring prepared by clients reports, audit samples collection, audit walkthrough and vendor balance confirmation letters are completed on time within audit schedule.
• Schedule and prepare month end post mortem meeting with the manager on regular basis by having an analysis and status update on GRIR status, Risk Monitor reports, Payment Accuracy and any related areas which concern the impact on P2P operation.

Customer Relationship Management

• Monitor work execution in accordance with the service management framework by providing timely and accurate customer service.
• Ensure key stakeholder's queries are attended to and resolved in a timely, responsible and proactive manner.
• Monitor all activity are processed within agreed service timelines
• Monitor customer queries are attended to and resolved in a timely, responsible and proactive manner with end-to-end approach.
• Establish and maintain good working relationship with local companies & stakeholders.

Process Excellence

• Support Manager to identify, recommend and develop solutions for continuous improvement opportunities.
• Assist Manager to manage knowledge gained on work problems encountered and steps for resolution to facilitate continuous learning, development and cross sharing of knowledge throughout accounts payable team. Internal
• Act as AP Digital Assistant to improve AP performance indicators towards strategic and data-driven position
• Ensure quality of service offerings are maintained through knowledge transfer & retention of team members.
• Provide support to ensure on-time implementation on global and regional P2P projects.
• Collaborate closely with Expert/Specialist community in process enhancement related topics.
• Drive process changes in the team by recommending and proposing solutions to local company.
• Ensure quality of service offerings are maintained through knowledge transfer & retention of team members.

Other Key Task

• Be a functional trainer to new joiners
• Prepare training materials and ensure materials content are updated as per latest changes/development.
• Involve/conduct Cross functional Meeting within Finance Services department as and when necessary

Leadership and Cooperation Professional guidance:

• Help to delegate work and assign tasks to others in team where requested
• Assists Manager in day to day supervisory tasks of the team
• Can assume Manager’s role when designated Manager’s absence
• Monitor performance of team member and work with manager on improvement area

Frequent cooperation within BASF Group:

• End-users of the local company and the other BSSCKL Finance Services team
• Manager, Senior Managers, Analysts and peer team members
• Service centre management team

Cooperation outside BASF Group:

• BASF vendors
• External auditors

Degree of Supervision required in the job:

• Works with minimal supervision

Requirements

Education & Working Experience:

• Diploma / Degree in accounting, finance or business administration.
• More than 5 years’ experience in Finance and Accounting including 1 - 2 years of experience in supervising a team
• Basic knowledge and understanding of P2P and accounting functions.

Technical & Professional Knowledge:

• Advanced knowledge in standard Microsoft Office software (word, excel, power point)
• Proficiency in English required with good communication in verbal, writing and interpersonal skills with high customer focus. Proficiency in other languages is a plus.
• Proficiency in Mandarin is a must – read/write email, conduct training/meetings, perform UAT & handle projects for GC
• Specific knowledge of SAP system is a must. Other systems eg: Chrome River, Helios, Happay are an added advantage but not mandatory.
• Knowledge in programing or scripting are an added advantage but not mandatory.

Desired Requirements

• External experience in a shared service or business process outsourcing engagement will be an added advantage.
• Experience working in an MNC or Malaysian Public listed company

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 111,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €78.6 billion in 2021. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.