Accounts Assistant

Exciting opportunity for an Accounts Assistant to join a nationwide business based in Stoke-on-Trent. This role will offer a salary up to £26,500 depending on experience.

Client Details

Page Personnel are working with a highly successful, well known and continuously growing business. Due to this growth, they are looking for a Chargebacks Accounts Assistant to join the team.

Description

Accounts Assistant responsibilities include:

• Reverse transactions relating to charged back deposits across multiple payment methods, ensuring outstanding chargeback liabilities are per expected age profile
• Process daily chargeback files received from a number of card acquirers
• Ensure customer accounts are set to the correct status per internal procedures
• Detailed analysis of charged back accounts and updating of control spreadsheets
• Generate defence bundles to send to card acquirers to challenge financial liability
• Respond to, and liaise with, banks fraud departments in order to stop chargebacks at source
• Support with the development of chargeback processes in the United States and other new territories
• Assist with the creation of a chargebacks reporting pack for management use
• Other ad hoc duties as and when required

Profile

The candidate will have/be:

• Good working knowledge of MS Excel - Required
• A basic knowledge of chargebacks- Required
• GCSE Maths: C or above - Required
• Strong communication skills both written and verbal - Required
• Flexible to adapt to a hybrid working approach whilst maintaining working standards - Required
• Excellent work ethic and attention to detail - Required
• Ability to work well alone or as part of a team - Required

Job Offer

This role will offer a salary up to £26,500 depending on experience as well as a benefits package including hybrid working, study support, excellent career progression opportunities, company pension scheme, free on-site parking, daily lunch allowance, generous holiday allowance + more!