NatWest Group

Senior Audit Manager - Behavioural Risk Behavioural Data Science

NatWest Group
London, London, United Kingdom, United Kingdom
Competitive salary
01 Apr 2023
15 Apr 2023
Approved employers
Approved employer
Experience level
Join us as a Senior Audit Manager in Behavioural Risk
  • As a Senior Audit Manager, you'll play a lead role in driving forward the strategy for the Behavioural Risk team
  • We'll look to you to build behavioural risk audit capability, tooling, partnerships and practices in behavioural and data science
  • This is your opportunity to lead a small, specialist team of behavioural and data scientists, recruiting and developing talent and building internal and external partnerships to drive positive change
What you'll do

Using behavioural and data science expertise as well as your existing skills, you'll be overseeing work on complex and large-scale behavioural risk audits and driving the development and innovation of tools and practices for continuous behavioural risk assessment and monitoring, particularly around customer outcomes.

We'll look to you to create, deliver, and lead programmes of work to identify and understand behavioural risk across existing customer and colleague products, journeys, and populations impacting good customer outcomes.

A typical day will involve:
  • Overseeing a portfolio of work to a high quality and within budget, including stand-alone or integrated behavioural risk audits and the design and development of behavioural risk practices and tools
  • Managing a small team, coaching, and developing team members and identifying talent
  • Taking responsibility for resourcing and providing support to develop an audit plan
  • Championing and leading on continuous improvement and innovation within behavioural risk
  • Building the team's reputation and relationships in and outside the bank on the discipline of behavioural risk audit
The skills you'll need

This is a technical leadership role, so you'll need strong technical expertise and applied experience in quantitative research methods such as statistics, econometrics, randomised controlled trials, and quasi-experimental or impact evaluation methods.

You'll have experience developing and testing hypotheses from large data sets, including the design and analysis of surveys. With excellent knowledge of the behavioural science literature, you'll also have the ability to explain implications of these theories and concepts in a risk context and to senior stakeholders.

As well as this, you'll need:
  • A relevant qualification in behavioural science with strong quantitative element, such as psychology or economics
  • Proficiency in at least one coding language such as R or Python
  • Experience in customer financial decision making and behaviours
  • Audit, risk, or regulatory knowledge
  • The ability to actively identify and help develop talent through coaching, training, feedback, and development
  • Experience in the design and analysis of qualitative research

Job Posting Closing Date:

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