Business Analyst

Admiral Group
Cardiff, United Kingdom, United Kingdom
Competitive salary
31 Mar 2023
30 Apr 2023
Job role
Business analyst
Closing date


About the job

Admiral Money are looking for a Business Analyst to join their growing Specialist Mortgages team! You will play an important part in delivering best in market customer-led products and services to support our ambitious growth targets. The work will vary from day to day, with a range of requests from all levels of the business. You will work predominately within a squad delivering new and incremental improvements to our digital first Specialist Mortgage products, with the customer at the heart of everything we do.

You will sit in the Product Team working collaboratively across the business. The team, and extended team will have a mixed skillset, so we don't expect you to be a master of everything involved, although having a passion to learn is essential. The role work closely with the Product Owner who will define priorities in order that our technical and operational delivery teams can successfully deliver the outcomes.

Your main duties will be based around gathering requirements for features and new product develop and putting together requirements documents and user stories ready for the delivery teams to work with.

You'll be out in the business daily, facilitating workshops, working across the teams and 3 rd parties capturing what their needs are. You'll also be expected to report back to the business as we progress through the build process and be able to help in the decision-making process as we encounter issues. You'll run regular workshops with staff to run through their feedback and help promote anything new that we've built.


As Business Analyst, you will be responsible for:
  • Supporting the refinement of business cases
  • Commitment to activities outside of the traditional BA role such as testing and procedural document production
  • Working collaboratively with Product Owners/customer and technical teams supporting prioritisation of delivery and ensure needs are understood and delivered
  • Ensuring sign-off of requirements/user stories and acceptance criteria by all relevant parties, including business stakeholders
  • Acting as a liaison between the stakeholder and the delivery teams
  • Ability to identify, articulate and recommend solutions against technical limitations
  • Process mapping


The successful candidate will ideally have experience:
  • Working in an agile environment within the Servicing and Collections space
  • With business and functional requirements analysis and the development of user stories
  • Leading a group and encouraging a friendly and open forum
  • Being self-motivated, committed and can quickly understand new concepts and principles
  • Good communication skills as the job involves interaction with people from all areas of the business (you'll need to clearly document both the business requirements and business benefits to help meet the expectations of our stakeholders)

About you
  • As part of the initial set-up team you will need to be super flexible, proactive and a team player
  • You will be infectious with your ambition for what can be achieved
  • You will be comfortable context switching and have a can-do attitude
  • Excitement in helping to build a new proposition from the ground-up is essential
  • The ability to build strong relationships both internally and with third party providers is a must

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.


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