Operations Client Service-Senior Associate

Overall Responsibilities

• Validate and review all daily activity related to Asset Owners while maintaining all required controls
• Perform client Oversight/Specialized process/Inquiry Management activities and deliverables per desk procedures
• Support the review and validation of data as needed, e.g. fund Net Asset Values, etc. as well as distribute information to Shared Services and Client Operations teams
• Research and resolve exceptions, reconciliations, incorrect transactions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with clients when necessary
• Escalate unresolved issues to management as required
• Maintain appropriate records of daily and monthly activities
• Support the production of financial, performance and/or quality reports for client, shareholder, director and management as needed
• Maintain knowledge of current alternative procedures and processes
• Document any updates or changes to formal procedures, databases, etc.
• Prepare and verify information for various projects/special requests as directed
• Support training of new hires as necessary
• During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree with business related coursework or B.S. degree in Accounting or Finance preferred.
• Minimum 1 year related custody and/ or fund accounting experience, accounting, finance, mutual fund operation, loan operations or related careers preferred.
• Strong computer competence (Microsoft Applications: Word, Excel)
• Aptitude for math
• Strong interpersonal skills
• Strong oral communication skills
• Ability to multi-task
• Ability to work under pressure, and within a deadline oriented environment

For further information, and to apply, please visit our website via the “Apply” button below.