Merlin Entertainments plc

Business Analyst

London, Greater London, United Kingdom, United Kingdom
Competitive salary
26 Jan 2023
15 Feb 2023
Approved employers
Approved employer
Job role
Business analyst, CFO
Business Analyst
Madame Tussauds London, Marylebone Rd
United Kingdom

Attention all Business Analysts! Are you ready to take your career to the next level and make a real impact in the entertainment and leisure industry? Look no further! Merlin Entertainments is seeking a highly skilled and motivated Business Analyst to join our Technology team.

In this role, you will work closely with the Product Owner, IT Project Managers, and business stakeholders to identify and define business problems, and develop solutions that deliver real business value. You will lead the definition and evaluation of business solution options, and work closely with stakeholders to refine requirements and acceptance criteria. You will also support IT QA activities and assist in post-implementation assessments and benefits tracking.

Key responsibilities include supporting the IT Product Owner for Employee Systems, solving complex problems, recognizing process challenges, and supporting project managers in delivering mandatory project deliverables.

The ideal candidate will have excellent oral and written communication skills, strong presentation and reporting skills, and experience working on IT BA activity within a customer-facing function. A proven track record of leading projects in the entertainment and leisure industry, as well as knowledge and experience in project management processes and BPM tools is a must.

If you have a positive attitude and the ability to manage shifting priorities, then we want you on our team! Apply now and let's work together to make an impact in the entertainment and leisure industry.

The Benefits...

We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Returning to work

As part of our approach, we welcome applications from people looking to return to work after a long career break.
We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you've been on a career break for any reason we can support you.

If you have any questions or if you require any adjustments due to disability or a medical condition, we'd love to hear from you at and one of the team will get back to you as soon as possible.


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