Manager KYC Centre of Excellence

Manager KYC Centre of Excellence: CDD Infrastructure, Training, Communication and Quality

DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.

Do you see yourself assuming responsibility for a Global KYC Centre of Excellence, and in doing so support the DLL countries in the execution of their KYC processes?

As the Manager of the KYC Centre of Excellence (COE) you will be accountable for a Central team that oversees the implementation of CDD standards, global business process and CDD quality assurance. The KYC COE will also be responsible for AML training and communication.

This is a senior leadership role reporting to the Global Head of KYC Operations and requires the role holder to assume hands on responsibility for the oversight of DLL’s AML/CTF framework in the 1^st line.

• Responsible for the implementation of changes to the CDD standards in the 1^st line organization.
• Global CDD Business process ownership and business process change management
• Responsible for Centre of Excellence that provides effective and timely support to the AML teams in the DLL country network.
• Leadership of a team of circa 10 FTE.
• Develop and maintain a Global KYC champion network with the DLL country network.
• Act as a product owner for the KYC Target Operating Model.
• Support the Head of KYC Operations in creating an organizational culture that places high priority on effective adherence to DLL’s AML/CTF standards.
• Conduct regular AML maturity assessments in the DLL country network, with the aim to mature the 1^st line organization.
• Accountable for the development and roll out of a comprehensive 1st Line AML/CTF training and communications program for the DLL country network.
• Accountable for the development and implementation of a risk-based AML/CTF Quality assurance framework.
• Leadership of the Quality assurance team, whose main aim is to increase the quality and maturity of DLL’s CDD files.
• Assist the DLL countries in the identification and remediation of AML/CTF issues.

• 5-10 years’ experience in 1st Line FEC management roles, leading large KYC teams.
• This role requires you to be in our Dutch office in Eindhoven at least twice a week. We are open for candidates living in the Netherlands, Belgium, and Germany. If you are open to relocate to The Netherlands that is also an option.
• Proven experience in leading and delivering financial crime change.
• Experience in advising or working in a compliance function with a focus on delivering a robust KYC/CDD compliance framework
• Identify needs for strategic and automation improvement.
• In depth understanding of financial economic crime compliance requirements of the WwFT.
• Ability to develop, foster and maintain effective working relationships with diverse groups of people within the organization as well as with external stakeholders and vendors
• Leadership and key stakeholder engagement skills and experience required
• Exceptional interpersonal skills and the innate ability to work unsupervised in a structured manner

Extras:

• Master’s Degree in Science, Finance, Business, or a related subject.
• ACAMS certification or equivalent

At DLL, we are many things. We are team members. Family members. Community members. We are members of society. Members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents, and interests. We come from different backgrounds, cultures, nationalities, and histories. But for all of our differences, we share one thing in common: Each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. We span more than 30 different countries and represent over 40 different nationalities across the globe. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enables us to integrate, ideate and innovate across country lines. Many companies say they are European, North American, South American, Asian, or Australian. At DLL, we are all these places and more. We are a crosscultural collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

All members enjoy

• Two working days per year volunteering for a local charity
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other members
• Health – Manage mental, emotional, and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

• Deadline for applications: January 15th 2023
• The selection process may involve an assessment
• Applications via email will not bereviewed. Please apply online via our career website
• #IND123
• DLL’s referral program applies
• For more information, you can contact Joep Staps, Talent Acquisition Partner via joep.staps@dllgroup.com

We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.

For further information, and to apply, please visit our website via the “Apply” button below.