Account Operaions Manager, Corporate Actions - Hybrid

Limerick, Munster, Ireland/Hybrid
12 Jan 2023
10 Feb 2023
Contract type
Full time
Experience level

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


  • Management role in the performance of corporate action events and income event related activities supporting EMEA, AU and Saudi Fund Administration.
  • Evaluates and reconciles complex events.
  • Organizes team workload and team members in an efficient and effective manner as well as works closely with Section Manager on team resourcing and various processes / projects.

The role will be based in Limerick.

Principal Responsibilities

  • Ensure all team preparation, processing and execution of all corporate action events are completed accurately within designated deadlines.
  • Ensure all relevant dividend entitlements are reflected accurately and on time across all fund Administration client locations.
  • Regular review and oversight of outsourced events and activities to ensure control environment and consistency between locations
  • Show effective leadership skills
  • Manage task allocation within the team and ensure equitable distribution of workload.
  • Own client issues and ensure a successful resolution.
  • Ensure all error reporting completed to a high standard, within SLA times and that all outlined preventative measures are closed ahead of deadline.
  • Maintain effective management and oversight of Offshore service levels.
  • Manage any potentially difficult situations which may impact the service delivered by the team through developing a close working relationship across all serviced Fund Administration locations.
  • To proactively and effectively establish a high level of corporate action knowledge across the wider team ensuring all processing and reporting requirements are met.
  • Proactively seek to identify and improve current core procedures to support our growing and evolving product line.
  • Seek to learn quickly and strive to continually improve service offered.
  • Ensure partner career development is prioritized.
  • Provide objective and regular feedback to staff.
  • Maintain effective relationships with other business units – Pricing, Asset Set-Up, Custody etc.
  • Lead FA location service calls and reporting.
  • Consistently prioritize team goals.
  • Manage the team in order that all deadlines are met in an efficient manner.
  • Support the implementation of business plans.
  • Become involved in small to medium size projects and ensure that the teams processes continue to Evolve.
  • Ensure all team procedures are updated when required and reviewed annually.
  • Skills / Experience

  • Extensive experience of the Funds Industry
  • Procedural knowledge
  • Regulatory knowledge
  • Customer Service Orientation
  • Quality Control
  • Organization and planning
  • Problem solving
  • Computer Skills - Excellent PC skills especially MS Excel, Word etc. Working knowledge of SunGard’s Invest One Enterprise Fund Administration system would be beneficial
  • Good working knowledge of Bloomberg and IDS online system (essential).
  • Industry Knowledge - Knowledge of financial instruments, Valuations business & Central Bank regulations a must.
  • Strong experience as a Fund Administrator with evidence of involvement at a supervisory level through running and coordinating projects, training staff or quality checking team’s work
  • Effective in the use of a variety of communication methods.
  • Identify and ‘own’ problems
  • Working with Us:

    As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

    We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us.

    Reasonable accommodation:

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

    We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

    Talk to us about your flexible working requirements and together we can achieve greater.

    For further information, and to apply, please visit our website via the “Apply” button below.

    Similar jobs

    Similar jobs