Order-to-Cash (OTC)

Key Responsibilities

• Input for project/ contract (deals) setup in ERP
• Manage/ monitor query resolution related to Contract Management
• Validation of contract setup
• Assist IMPACT team with setup questions and troubleshoot (i.e recurring fees, clarification on requests from client teams, PeopleSoft capabilities)
• Work with IMPACT to add employee and billrate to rate sets. Run contract queries and review final updates with Finance prior to pricing
• Checking accuracy and completeness of change request forms, including pricing information
• Ensuring compliance to processes
• Forming strong relationships and support adherence to process and policies with CBRE's cross functional teams and other CBRE Business Units in both pre-contract and post contract activities
• Advising stakeholders on contract process questions.
• Support development of best practice processes, templates and guidance documents and advise stakeholder on the processes, templates and document.
• Drive continuous improvement in contracts management

Required Knowledge and Skills

• Proficient in English is mandatory as this role will require constant communication and dealings with our internal stakeholders and counterparts in the region
• Experience in Contract Management is required
• Minimum 3 years’ experience in a Finance/SSC environment
• ERP system knowledge is preferable
• Experience with MS Office is a must with good proficiency in MS Excel, Power Point, Word.
• High level of accuracy, numerical ability and attention to detail
• Good communication skills
• Able to work independently with minimal supervision
• Flexibility, ability to deal with ambiguity and change
• A team player and able to promote teamwork among the team