Quality Manager/Auditor - Environment (Southern Water)

Note for Recruitment Agencies:
We prefer to hire directly, but we do have an approved supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Quality Manager/Auditor - Environment

Southern Water Region

About us:

Named Contractor of the Year by the Water Industry Awards, Galliford Try is one of the UK's leading construction businesses. Our vision is to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value

We are committed to agile working, giving our people the freedom and flexibility to adapt their working life around their home life to achieve a proper balance. Our smart working approaches allow greater use of technology in the way we carry out our business, ensuring we provide a working environment that works for everyone.

Our Environment Business:

Our Environment Business provides 'source to sea' asset delivery capability across the UK and Scotland working on both Frameworks and Standalone projects. Since AMP3 we have delivered in excess of £2bn assets for clients such as Yorkshire Water, United Utilities, Anglian Water, Thames Water, Southern Water, Welsh Water and Scottish Water. As an established player in the market this a great opportunity to join the team at a time of transformation as we shape ourselves to be fit for delivery in a future digital world. Following the acquisition of the NMCN business, we have increased our portfolio of works across all the Water Frameworks in the UK.

Role Overview:

An opportunity has arisen for a Quality Manager/Auditor to join the team at Galliford Try. As a Quality Manager you will ensure all quality systems are in place and properly executed throughout the portfolio of projects in the Environment Business, and the Frameworks you manage. You will work alongside the Project Teams in ensuring compliance with the requirements of the Business Management System, reporting directly up to the Quality Lead for the Business. You will assist the Project Teams in identifying Non-conformance, to allow analysis and trending of data, to allow feedback and improvement to take place. The role is critical in helping to unlock marginal gains through developing and implementing proactive quality enhancement strategies to improve project and business performance.

This vacancy will be based in one of our office locations in the Southern Water Region from Sussex through to Hampshire

Key Responsibilities:

• Participate in creating a knowingly safe working environment, that produces a Quality Product.
• Support the Quality Lead for the Business in preparing for and participating in external accreditation or client-based audits.
• Ensure that the Quality Cornerstone of Delivering Excellence is in place on all projects to deliver right first time to project specifications.
• Through working with the other regional, project and framework-based quality teams ensure the project Quality Management System (QMS) meets the GT Business Management System (BMS) and client requirements.
• Ensure that Quality pre-start meetings are held with sub-contractors and suppliers.
• Ensure sub-contractors and suppliers are aware of their quality requirements and identify, communicate and mitigate key risk areas.
• Be accountable for the development, roll out and coordination of Quality Audit programmes across the Framework(s) under your control and production of the audit reports, both internal and external, of suppliers and sub-contractors, working alongside the Quality Lead.
• Have ownership of Non-Conformance Registers (NCR) at Framework business levels and drive the Quality Management and Operational Teams to ensure timely completion of said NCR's.
• Produce, monitor, and report on non-conformance and quality related KPIs both internally and in line with client requirements across the Framework(s).
• Assist in production of trends, analysis, and strategies to mitigate/ capitalise on re-occurring NCRs and best practice.
• Have a good working knowledge of the Galliford Try Business Management System, so that you can assist Project Teams with compliance.
• Have a good working knowledge of industry standards national and international (ISO 9001, ISO 14001, EU Construction Products Regulations, Relevant British Standards and Testing Requirements).
• Support the Construction and Commercial Teams in management of Requests for Information (RFI's) and Technical Queries (TQ's), to resolve technical issues and identify non-conformance.
• Through use of audits, investigations and lessons learned to identify and communicate good practice, key risks and highlight these internally to the Framework(s), you work within, in liaison with the Quality Lead.
• Assist and provide guidance to the Project Teams in developing and implementing quality plans, processes and Inspection & Test plans (ITP's), and ensure compliance.
• Assist the Project Teams with getting sub-contractors to produce ITP's, that are of a competent standard and ensure they are implemented.
• Assist in production of project quality reports as required.
• Audit and test Business Continuity Process in offices and projects in accordance with the approved Business Continuity validation programme within the region.
• Encourage the promotion of a continuous improvement culture.
• Management of Quality, IQVT, Document Control and Handover personnel as required.

Experience and Qualifications:

• Ability to work safely.
• Able to read and interpret drawings, specifications, scope and contract information.
• A working knowledge of Business Management Systems and contractual documentation.
• Solid knowledge of ISO:9001.
• High attention to detail through to completion.
• Able to gather, analyse and evaluate facts.
• Deliver reports orally and written in an objective and persuasive manner.
• Knowledge of construction processes and specifications would be preferrable.
• Practical experience of quality management in a relevant project-based environment.
• Excellent communication skills, with a positive attitude and the ability to work with others to ensure that quality and contractual issues are identified and closed out in a timely manner.

• HND Min Civil Engineer (Degree preferred)
• Internal Auditor Qualification (preferred)
• CSCS Qualification
• Office 365 expertise
• Viewpoint and field view knowledge
• Active SHEQ knowledge for Audits (not essential - training will be provided)
• Travel to various site locations across a wide operating area will require a UK Driving License

What We Can Offer in Return:
With an impressive order book of over £3.2 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Childcare vouchers
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it.

For more information on this role or to enquire about other positions available within our Environment business please contact Emily Bunniss on emily.bunniss@gallifordtry.co.uk

Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.